TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,332)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting store credibility and customer trust, which enhances conversion rates. Key features include photo reviews, automated review requests, and customizable widgets that align with store branding. The app is user-friendly and integrates smoothly with Shopify. Merchants also appreciate the responsive and effective support team, which enhances the overall user experience.

June 5, 2024

Es muy buena y lo mejor es que es gratis!

Mini Perfumes
Mexico
About 1 month using the app
TYDAL replied June 6, 2024

¡Estamos muy contentos de que esté disfrutando de nuestro servicio! Y sí, nuestro objetivo es mantener las cosas gratuitas e increíbles para nuestros usuarios. ¡Gracias por el amor! 🙌
- Kevin y equipo TYDAL

September 16, 2024

Speedy and helpful customer service

Everyday Muses
United Kingdom
29 minutes using the app
TYDAL replied September 18, 2024

Thanks for your review! We're glad you found our service speedy and helpful. Your feedback means a lot to us! 😊
- Kevin & TYDAL Team

July 18, 2024

They have a truly excellent app and excellent customer service. They are both fun and incredibly kind and helpful. Thank you very much, especially my thanks to Jamie.

rotta.ca
Canada
24 minutes using the app
TYDAL replied July 22, 2024

We're thrilled you love the app and service! Thanks for your kind words; it's our pleasure to help. Looking forward to assisting you again! 😊
- Kevin & TYDAL Team

June 22, 2024

Have only just started but am really impressed with the upfront customer support, looking forward to further customizing and getting going with reviews

MNRL.NZ
New Zealand
12 minutes using the app
TYDAL replied June 24, 2024

Thank you for your feedback! We're excited you're impressed with our customer support. We're here to help as you customize and get started with reviews!
- Kevin & TYDAL Team

August 11, 2024

great app

My Store
Morocco
15 days using the app
TYDAL replied August 13, 2024

Thanks for the shout-out! We're glad you're enjoying the app. Reach out anytime if you need assistance!
- Kevin & TYDAL Team

September 17, 2024

Super easy Setup, funktioniert tadellos und der Chat Support geht richtig schnell!

PostersHub
Germany
6 minutes using the app
TYDAL replied September 18, 2024

Danke für die tolle Bewertung! Wir freuen uns, dass die Einrichtung einfach war und alles gut für Sie funktioniert. Wir helfen Ihnen jederzeit gerne weiter! 😊
- Kevin & TYDAL-Team

May 5, 2024

I haven't used the app yet but the support I received thus far has been amazing! Jamie was extremely helpful. I can't wait to use the app.

20SEVEN
United States
22 minutes using the app
TYDAL replied May 7, 2024

We're excited to hear you're happy with our support! Let us know if you have any questions when you start using the app. Enjoy!
- Kevin & TYDAL Team

June 25, 2024

Sam was a pleasure to chat with and helped with more than the basic help I initially contacted you for. I am so glad I picked Tydal if this chat is an example of what it will be like to use your app.

826 & Co.
United States
23 minutes using the app
TYDAL replied June 27, 2024

Thanks for choosing Tydal! We're thrilled you had a great experience with our support team. We're here for you every step of the way!
- Kevin & TYDAL Team

August 12, 2024

Adrian was very helpful and quick to respond. he made the process very easy.

Viola Snow
United Kingdom
24 minutes using the app
TYDAL replied August 13, 2024

Thanks so much! We're glad we could help make things easy and quick for you. We're here whenever you need us! 😊
- Kevin & TYDAL Team

July 11, 2024

Great App for reviews!
incredible costumer service, Jamie was amazing and very helpful!
5 stars! :-)

La Parfait Cosmetics
United States
About 1 hour using the app
TYDAL replied July 15, 2024

Thank you for your glowing review! We're delighted to hear you had an amazing experience with our customer service. Enjoy using the app! 🌟
- Kevin & TYDAL Team