TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,156)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

April 17, 2023

The app will help our store to gain more customers and they can gain trust as well, and by the way the support team is very good and responsive and very helpful i was just talking with Paul and he helped me out with alot of things which were very informative for me and for the betterment for my store so i would thank Paul for guiding me out.

Retail roundup
Pakistan
5 months using the app
TYDAL replied April 17, 2023

We are pleased that you had a great experience with our services. Our team takes pride in providing knowledgeable and responsive support to all of our users, and we are glad we were able to assist you in a helpful and informative manner. If you have any further questions or concerns, please do not hesitate to contact us.
Cheers, Kevin

March 16, 2023

Rivo (Pete) was very helpful! He removed their brand name right away from the review app and offered a couple small suggestions on how I could improve my site.

dew north digi
United States
5 months using the app
TYDAL replied March 16, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
Cheers, Kevin

April 14, 2022

je l'adore ce site je l'utilise pour ma boutique c'est au top.
je recommande cette application a 1000%

Stira-wayne
France
5 months using the app
TYDAL replied April 14, 2022

Si heureux que vous aimiez notre application! 🤩 Merci beaucoup de nous recommander à la communauté Shopify ! Cordialement, Kévin

July 19, 2023

Actually super simplified and quick to set up, loved the customer service too! So helpful! I was especially grateful for the pointers on my site aesthetics.

Massive Ego
United States
5 months using the app
TYDAL replied July 24, 2023

So glad to hear that you had a smooth experience 😄 Our team loves helping out! It's awesome you found our support helpful, and we're thrilled we could provide some tips for your site. Thank you for the kind words! 🙌
- Lea & Rivo Team

December 20, 2022

Abbie was super friendly and responsive. I was up and running in 5 minutes with all the works. This APP is user friendly and doesn't slow down your store. Definitely recommended!

Rescue Roasting Company
United States
5 months using the app
TYDAL replied December 20, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ All the best, Kevin

January 16, 2023

So far so fantastic. I got to chat with Abbie to help get set up and she was prompt and helpful. She even gave a tip for the store in terms of layout and such. I also love that this one app also carries other things so I can keep everything in one place.

woofwicksco
United States
5 months using the app
TYDAL replied January 16, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

November 23, 2022

The customer service was Top Notch, Thanks Pete for being so kind, helpful and awesome. Plus its all free!

Pizzello Forno
South Africa
5 months using the app
TYDAL replied November 23, 2022

We're so glad that you love our customer service! Thank you so much for the positive review! Cheers, Kevin

June 18, 2022

The app is very well made! It displays the reviews perfectly! Customer support is another great part of this app. Maria helped me remove the Rivo branding from my site and she was excellent, friendly and professional!

CIL CREATIONS
United States
5 months using the app
TYDAL replied June 20, 2022

We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

Edited January 27, 2023

abbie and mica are both amazing and very helpful customer support representatives. They make running your business easy and fun.

Busy Hippy Genetix
United States
5 months using the app
TYDAL replied January 27, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

June 4, 2022

customer services couldn't be more helpful. looks great on our site and very easy to navigate the app.

Outsidetogether
United Kingdom
5 months using the app
TYDAL replied June 6, 2022

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin