TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,341)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

May 18, 2023

Great customer service and easy to use app.
So far I like it and hope it continues to work without any issues.

A Woman's Shop
United States
About 4 hours using the app
TYDAL replied May 19, 2023

Thank you so much for the lovely feedback! Glad to hear that you're enjoying our app and our customer service. We'll do our best to provide you with a smooth experience. Let us know if you need any assistance in the future. :) - Lea, Rivo Support Manager

June 14, 2022

I was really more impressed by the customer service rep Harleen! Great personality and made the experience for me absolutely phenomenal. I was incredibly impressed.

Buy Blissfully
United States
About 4 hours using the app
TYDAL replied June 15, 2022

We're so excited to see that you had a phenomenal experience with our services! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

September 28, 2022

The customer support is unmatched! They respond instantly and are as kind as you can imagine! Highly recomment!

Холистична Бижутерия
Bulgaria
About 4 hours using the app
TYDAL replied September 28, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

April 29, 2023

The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.

Lesavan
Canada
About 3 hours using the app
TYDAL replied May 1, 2023

Thank you so much for taking the time to share your experience! We're happy to hear that our app was easy to set up and that our team were able to provide helpful support. Please don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

February 20, 2023

Paul was very helpful!! Always a great experience with Rivo customer service reps. I would recommend all their apps. Thanks :)

RockyRoadLaneDesigns
United States
About 3 hours using the app
TYDAL replied February 21, 2023

It's great to hear that our app is meeting your needs and expectations. Thank you for taking the time to share your positive experience with us.
Much appreciated, Kevin

May 20, 2023

"Paul is great. I am so grateful for the time and patience while I set up this new, exciting feature. Looking forward to using this app."

ANEA HILL
United States
About 3 hours using the app
TYDAL replied May 22, 2023

Thank you so much for your kind words! We're glad to hear you had a smooth setup process and are excited to start using our app. We're always here to help if you need us! - Lea, Rivo Support Manager

December 11, 2022

thanks to Arianne, I could fix a little issue with the branding, and now it works perfect as well as I wanted.

Alvani Collection
Spain
About 3 hours using the app
TYDAL replied December 12, 2022

Awesome! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

October 26, 2022

Had some questions about how to set up the app, Arianne from support was very helpful. Sound like exactly the app I need

Forth Craft and Designs
United Kingdom
About 3 hours using the app
TYDAL replied October 26, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

June 20, 2023

Arraine was such a great support, she really helped me thoroughly with each and everything i had a question about

Gold & Grove
United States
About 2 hours using the app
TYDAL replied June 22, 2023

Thank you for sharing your experience with us! We're so glad to hear that our team provided excellent support and answered all your questions. We appreciate your business and hope to continue providing excellent service in the future. - Lea, Rivo Support Manager

July 4, 2022

Pete is an awesome person! He was able to answer my questions and also provide helpful tips. I feel that he is a person who goes out of his way to make sure that people get the best customer service. You guys are lucky to have a representative who takes his role to represent Revio so well! Well done!

CLASPP
United States
About 3 hours using the app
TYDAL replied July 5, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin