TYDAL Product Reviews App , 2,153 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and sales through features like automatic review requests and customization options. They find the interface user-friendly and integration with Shopify seamless. The app's customer support is commended for their swift and effective problem-solving. It's recommended for its ease of use and the value it brings to businesses.
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Rivo is such an amazing app and helped my products escalate by gaining trust, Abbie helped me and was so sweet and quick to help all my needs. Definity the best app ever!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
quick response in helping remove the branding. gave extra advice to help me increase my brand awareness.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
The app provided what I needed for my store free of charge. The support was swift and helpful. All my queries were attended to within 2 minutes. I recommend this app to other business owners.
Wonderful! We are always here to help and super excited that our app provided what you needed for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Great customer service. Abbie assisted me in getting all of my questions answered and even provided great suggestions for my site. Looking forward to trying the app out!
Thank you so much for using our app and for the 5-star review! 🤩 We're excited to be part of your business growth and success! If you need anything at all, just let us know. We're always here for you. Cheers, Kevin
Mica was amazing and helped me alot, my only problem is that I am not able to edit the date when reviews were submitted
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin
Maria from the support team was friendly and super helpful in assisting me with setup and getting onboarded with the app after installation! The interface is clean and user-friendly on both the front and backend, and I'm looking forward to collecting reviews.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Arianne was most helpful and supportive when I contacted customer service for app support for my shopify store. Thanks so much!
Your positive feedback means the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best regards, Kevin
Jel provided me the best customer service chat experience in all of 2023. Still new to the app but feeling optimistic. Thanks!
Your review put a big smile on our faces! Thank you so much for taking the time to share your feedback.
Cheers, Kevin
Customer service response was quick and incredibly helpful. I was able to unlock priority email for free! and get other features I didn't even know existed. Overall I would give the customer service provided today by Paul a 15/10.
Thank you so much for your kind words! Our team strives to provide excellent customer support. Thank you for choosing our app, and don't hesitate to reach out again if you need anything else in the future!! - Lea, Rivo Support Manager
Therese responded with fantastic speed to a very important matter, I am very satisfied. I'm sure he's a true professional in his field. If I need anything, she can help me quickly and efficiently every time. Thanks to the smart lady for the work!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin