Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and sales through features like automatic review requests and customization options. They find the interface user-friendly and integration with Shopify seamless. The app's customer support is commended for their swift and effective problem-solving. It's recommended for its ease of use and the value it brings to businesses.

November 14, 2023

great service so far just installed still checking out features. overall great apps for your store easy to operate..

LuxLure Wear
United States
4 days using the app
TYDAL replied November 17, 2023

Thanks for the feedback! We're happy to hear you're enjoying our app. Let us know if there's anything we can do to improve your experience.
- Lea & Rivo Team

June 7, 2023

The customer service is good and on point. I am about to learn how to use the app and request my first review but so far so good

At Balanceuk
United Kingdom
About 2 months using the app
TYDAL replied June 9, 2023

Thanks for your feedback! We're glad to hear you're satisfied with our customer service. We're here to help you every step of the way to make sure you have the best experience possible! Let us know if there's anything we can do to make your experience even better. Cheers! - Lea, Rivo Support Manager

Edited June 1, 2023

Once you uninstall the app, It just leaves their reviews there causing your site not to be usable for a day or 2 cause customers will see 2 reviews on your page one that you want and one from this supplier.

Issue was sorted promptly with Lea her service was exceptional!!!

Modernized Tech Solutions
South Africa
9 days using the app
TYDAL replied June 1, 2023

Hi Santic,

Lea here from Rivo! Thank you for letting us know and so sorry for the trouble with leftover code.

I've sent you an email to reach out and get to the bottom of this issue.
Feel free to contact me back anytime at lea@rivo.io.

Regards,
Lea

July 4, 2023

seems to be what i need for now, i have not been able to fully test the app so far but for now it looks just fine.

Z-Brando Merch
Sweden
26 days using the app
TYDAL replied July 6, 2023

Thank you for sharing your thoughts! We're always striving to enhance the app and provide the best user experience possible. We're all ears and eager to help! ❤️
- Lea & Rivo Team

December 12, 2023

Very helpfull and kind support team.! I can only recommend for everyone

Mirianda
Switzerland
About 2 hours using the app
October 1, 2023

The Rivo Review App is a game-changer for anyone who frequently relies on product reviews before making a purchase. This nifty little app simplifies the process of finding and sharing reviews, making it a must-have tool for savvy shoppers and review enthusiasts alike.

BlisssMe
United States
3 days using the app
TYDAL replied October 4, 2023

Thank you so much for your kind words about our app! We're thrilled to hear that it's been a game-changer for you. Is there anything we can do to improve your experience further? Let us know!
- Lea & Rivo Team

October 12, 2023

I only gave it 4 stars, due to only being on the app so far for 5 minutes, so I'm unable to really judge on how the app is at the moment. I can say; I don't have any negative thoughts. So far. Mica was really good in assisting me via chat however.

Sistermom Creations
United States
44 minutes using the app
TYDAL replied October 16, 2023

Thanks for the feedback! We're glad our support team was able to help. As you continue using the app, feel free to share more thoughts. We value your opinion!
- Lea & Rivo Team

July 7, 2023

Very helpful and efficient.

Cam & Cai
United States
About 1 year using the app
TYDAL replied July 7, 2023

Thank you for your time to leave a review! We strive to provide the best customer experience possible, and we are always here to help you further. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out to our support team.
- Lea & Rivo Team

September 5, 2023

super fast customer service, Abbie was incredibly helpful, even suggesting a few other things to help my store look good.
really appreciated the help

Made by Kira
Australia
21 minutes using the app
TYDAL replied September 8, 2023

Thank you so much for the review! So glad that you had a great experience with us. If there's anything we can do to improve your experience, please feel free to reach out! We're here to help.
- Lea & Rivo Team

October 16, 2023

Pete deserves a raise

HoneyAllDay
India
8 months using the app
TYDAL replied October 17, 2023

Thank you so much! Your kind words made our day. Please let us know if there's anything we can do to improve your experience.
- Lea & Rivo Team