TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,036)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its excellent customer support and intuitive interface, suitable for both beginners and experienced users. It effectively manages customer reviews, boosting store credibility and conversion rates. The app integrates smoothly with Shopify, offers extensive customization options, and supports automated review requests, including photo and video reviews.

October 25, 2024

I love that once you get it sorted out - it's automatic. Adrian was very helpufl with me today on chat support. Thank you!

Studio 36
Canada
About 2 years using the app
TYDAL replied October 27, 2024

We're glad it's all set up and running smoothly for you now. Thanks for the shoutout to our chat support! 😊
- Kevin & TYDAL Team

October 30, 2024

Setting up was quick and easy, and we've loved seeing the great feedback from our customers! Several have even mentioned how the reviews are grabbing their attention.

Sam from TYDAL support was fantastic in helping us remove our watermark and set up our emails seamlessly.

We highly recommend TYDAL to anyone in need of a reliable review app!

CALWAIN ENTERPRISES
Kenya
About 1 month using the app
TYDAL replied October 31, 2024

We're delighted to hear that setting up was a breeze and that your customers are loving the reviews. We're here to support you anytime and appreciate your recommendation!
- Kevin & TYDAL Team

November 23, 2024

Sam was very helpful during setting up and also pointed out areas for improvement that would have gone unnoticed

Tickle Tribe
Ireland
Over 1 year using the app
TYDAL replied November 24, 2024

That's great to hear! We're glad we could help you set up and improve along the way. Thanks for your feedback! 😊
- Kevin & TYDAL Team

November 7, 2024

I highly recommend this app! The features are intuitive and easy to use, and installation was a breeze. Customer support was quick and efficient. The assistant went above and beyond, even suggesting a few tips to improve my store. Great experience overall!

Healthy Secrets Snacks
United States
5 months using the app
TYDAL replied November 11, 2024

Thanks for the high recommendation and wonderful feedback! We're thrilled you had a great experience and found our tips helpful. 😊
- Kevin & TYDAL Team

November 13, 2024

Friendlky and helpful staff. App does what it should and well. Love it so far

Pláneta
Iceland
Almost 2 years using the app
TYDAL replied November 15, 2024

Thanks for your kind words about our team and app. We're here to help anytime you need us!
- Kevin & TYDAL Team

September 23, 2024

This app has been great and the customer service is very fast! Any time I have a question or request they always get back to me within minutes. The customer service I just received was top notch

Chief’s Treats and Pet Supplies
United States
About 2 years using the app
TYDAL replied September 24, 2024

We're delighted to hear you've had a great experience with our app and fast customer service! Thanks for the fantastic review! 😊
- Kevin & TYDAL Team

December 17, 2024

I have been happy with my experience using the TYDAL Product Reviews App on my shopify site (https://roussan.net). It does what I need it to do and is fairly straight forward to use.

I have tried several review apps and this by far is the best. Lots of great features and ways to customize and automate. And their customer service is amazing. Super responsive and helpful. I definitely recommend!

I got very well assistance. The application has many features to make your store outstanding professional and very trustworthy. Sam Helped me a lot to set up all the functionality of my store he did a very good job. I appreciate the assistance that is well prepared to solve to help you and advance in the progress of your store.

Roussan®
China
3 days using the app
TYDAL replied December 18, 2024

Thanks for sharing your experience! We're glad TYDAL has met your needs and that our team could assist you effectively. We're here to help anytime you need us—happy selling!
- Kevin & TYDAL Team

October 17, 2024

If I could give 6 stars I would. I just used the live chat and I must say that Sam was amazing and helped me fix other things on my site that had nothing to do with the review system. I highly recommend it.

Melanation Body Co.
United States
29 days using the app
TYDAL replied October 20, 2024

Wow, thanks for the amazing feedback! So glad we could help beyond just the review system. Your recommendation means a lot to us! 🌟
- Kevin & TYDAL Team

October 28, 2024

I first came across TYDAL while researching how to add product reviews to my Shopify store on YouTube. The content creator mentioned how user-friendly TYDAL is, so I decided to try it. The functionality truly lives up to the promise—it's incredibly easy to use! As a small store owner, I appreciated the initial setup being free, which helps me keep costs low while still maintaining a professional look for my business

Cabananana
Australia
11 days using the app
TYDAL replied October 29, 2024

Thanks for sharing your experience! We're thrilled to hear that TYDAL has been a great fit for your store and that you found the setup straightforward and budget-friendly. 😊
- Kevin & TYDAL Team

November 24, 2024

It was so nice to realize I was talking to a real human when I contacted support!

Sam was very helpful, bubbly, and enthusiastic.
It changed my entire mood!

The app is great so far! Excited to learn more, and I feel so much better learning how to use everything, knowing how great the support team is!

Little Mushm
Australia
2 months using the app
TYDAL replied November 26, 2024

We're so glad our team could make your experience positive and help boost your mood. Thanks for sharing your excitement about the app and our support. 😊
- Kevin & TYDAL Team