TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 3, 2024

So far my experience has been great. I can’t speak for how the app works as of yet for my customers, but my personal involvement with their customer service was speedy, helpful, and effective. Adrian went above and beyond even giving me more than I was inquiring about in the first place. You have to love a company that gives you more without even asking! Thanks TYDAL ⭐️

Green Witch Herbals
Canada
About 5 hours using the app
TYDAL replied October 7, 2024

Thrilled to hear about your positive experience with our team! We always strive to exceed expectations. Thanks for choosing TYDAL! ⭐️
- Kevin & TYDAL Team

July 23, 2024

Works great! Looks very nice!
Had some issues and the team are very helpful and quick to help! Great app, super easy to use!

Planters Patch
Australia
About 1 month using the app
TYDAL replied July 25, 2024

Glad to hear you're enjoying the app and our team could help you quickly! Thanks for the great review! 😊
- Kevin & TYDAL Team

October 13, 2024

Needed a little help getting my reviews to import and Sam was very kind to help me : )

Anima
United States
2 days using the app
TYDAL replied October 14, 2024

Thanks for your review! We're glad we could help with your reviews import. Reach out anytime you need more assistance! 😊
- Kevin & TYDAL Team

August 24, 2024

Just starting out it is very easy and great. Jamie was exceptional with Customer Support. She set me up so it can be used right away and helped me navigate the app to use to its full potential. I highly recommend this APP to everyone to use!

Jamie even helped me import my reviews from my old APP and was exceptional. Thank you for all your help!

Designs by SNK
United States
About 9 hours using the app
TYDAL replied August 25, 2024

Thank you for the kind words! We're glad our support made your setup smooth and helped you get the most out of the app. We appreciate the recommendation! 😊
- Kevin & TYDAL Team

July 19, 2024

I really liked TYDAL after trying many apps that allow me put reviews on my website. Highly recommended and it does the job and totally for free which is amazing specially for a new store. The customer service is really helpful and nice I contacted Sam.

Aroma Zenn
Jordan
4 days using the app
TYDAL replied July 22, 2024

We're so happy to hear TYDAL works well for you! Thanks for the recommendation and for highlighting our customer service. Here to help anytime! 😊
- Kevin & TYDAL Team

September 20, 2024

Awesome and fast! very simple solution all the time!

Loveyelashes
United States
7 days using the app
TYDAL replied September 23, 2024

Great to hear you're finding our solutions simple and fast! Thanks for the awesome feedback! 😊
- Kevin & TYDAL Team

August 5, 2024

Thank you for the good support. Sam was help me very good and explain pretty good how to insert everything and manage the application inside the store. I m very grateful to got some good support like this.

GobiPet
Germany
6 days using the app
TYDAL replied August 7, 2024

Thrilled to hear our support team could help! Thanks for sharing your positive experience, and we're here whenever you need us. 😊
- Kevin & TYDAL Team

October 24, 2024

Great tool and the best customer service! Very attentive and really patient. Thanks for the great work guys :)

Mini Moments Label
Australia
3 days using the app
TYDAL replied October 27, 2024

Awesome to hear you’re loving the tool and our customer service! Thanks for the appreciation—we’re here for you anytime! 😊
- Kevin & TYDAL Team

August 10, 2024

Great help, great experience with the app. Jamie was really helpful with my questions.

Glassy Skincare
Malaysia
2 months using the app
TYDAL replied August 11, 2024

Thanks so much! We're thrilled you had a great experience and found our help useful. Your feedback means the world to us! 😊
- Kevin & TYDAL Team

July 14, 2024

Sam was super helpful and went above and beyond to help me! Very impressed with this app already and I just started using it :)

MITO &CO
Canada
3 months using the app
TYDAL replied July 16, 2024

Thank you! We're delighted to hear our support went above and beyond for you. We're here to make your experience with our app outstanding!
- Kevin & TYDAL Team