TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,289)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

March 16, 2023

Only new to the app but seams easy to use and looks quite good on your store. Support was helpful. C.M.T Racing

C.M.T Racing
Australia
32 minutes using the app
TYDAL replied March 16, 2023

Thank you for using our app! We're so happy to have you as a customer and are always here to help with any questions or issues you may have.
Much appreciated, Kevin

October 25, 2022

She was extremely helpful and her positivity paired with professionalism was very reassuring! Im confident my store will do well after her help!

head north clothing company LLC
United States
32 minutes using the app
TYDAL replied October 25, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

May 15, 2023

Had a very positive chat experience. The app integrates easy. I'm still figuring it out but the settings are strait forward.

Schima Power
United States
31 minutes using the app
TYDAL replied May 16, 2023

Thank you so much for taking the time to share this review! It means the world to us that you had a good experience and found our app easy to use. Don't hesitate to reach out if you need any assistance with the settings, our team is always here to help! - Lea, Rivo Support Manager

January 3, 2023

Amazing support and the app seems to be working really well and looks great. Great company! I really like how easy and nice the user experience is too. Would defintely recommend!

Waller BMX
United Kingdom
31 minutes using the app
TYDAL replied January 3, 2023

Your feedback means the world to us! Thank you so much for recommending us and we are here for you anytime! 🙌 Cheers, Kevin

April 30, 2023

Arianne was super nice and very helpful. She helped me with questions and was able to help with the apps. She also made some great suggestions for my website too.

Customized Creations by Angie
United States
31 minutes using the app
TYDAL replied May 1, 2023

Thank you for your review! Our team always strives to provide excellent and authentic customer service, and we're glad that we were able to exceed your expectations. - Lea, Rivo Support Manager

November 16, 2022

This is the second Rivo app I've used for my shop. Shout out to Jel for her help today! Customer service is 12/10 and the app is pretty user friendly. Definitely recommend.

KatieWhiteDesigns
United States
30 minutes using the app
TYDAL replied November 16, 2022

Wonderful! 🎉Thank you so much for using our apps, and we are always here, anytime you need us. Your positive review is very much appreciated! All the best, Kevin

January 1, 2023

I had the most amazing time working with Arianne in assisting me setting up the app up for my store. Very professional and responsive! Thank you, Arianne, for all of your help today!

Chelle Bloom
United States
30 minutes using the app
TYDAL replied January 1, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

April 14, 2023

Great customer service s/o to Abbie for helping us get our account right! They will go above and beyond to support their customers!

Both Lighting USA
United States
30 minutes using the app
TYDAL replied April 17, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

August 16, 2022

App looks great with all the features it offers, thanks to Lance for providing the support I needed.

Missy Pink
United Kingdom
30 minutes using the app
TYDAL replied August 16, 2022

Thank you so much for the kind words and for leaving a 5-star review! 🙌 We are always here for you anytime you need us. Best wishes, Kevin

October 20, 2022

you are the top of the best, thank you soo much. Very great service and profesional help, i wish that all support as yours.

chic-net.de
Germany
30 minutes using the app
TYDAL replied October 20, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin