TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,286)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

October 2, 2023

Very easy and lots function. support is very helpful!!

Oree Jewellery
Australia
22 minutes using the app
TYDAL replied October 4, 2023

Thank you for the kind feedback! We're glad you found our app's features useful and easy to use. Our support team is always here to lend a helping hand! 👍
- Lea & Rivo Team

August 12, 2023

AMAZING customer service! They really go out of their way to help you in any way they can with not only their app but Shopify as a whole. Easy to use set up and interface and it all looks very good and professional. Definitely consider downloading this app for your reviews on your site.

Two Twisted Dragons
United States
40 minutes using the app
TYDAL replied August 14, 2023

Thank you so much for the kind words! We're thrilled that our team was helpful. We strive to go the extra mile for our customers. We're glad you loved the app and grateful for your recommendation!
- Lea & Rivo Team

January 13, 2023

Still testing the app but it seems to meet the requirements. Jel, the customer service rep was amazing! 10 stars. Would recommend.

Cigargle
United States
About 1 hour using the app
TYDAL replied January 16, 2023

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

July 12, 2022

This app is simple to navigate and leave reviews through. Pete from Rivo has a great help and assisted me with the questions so quickly! 5 star rating for Pete and Rivo!

naeemanilufa
New Zealand
About 1 hour using the app
TYDAL replied July 13, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

July 24, 2023

support team (Paul) the best service i have received in my life!!! It helped me a lot to improve my store !!!

KING™
Canada
43 minutes using the app
TYDAL replied July 26, 2023

Thank you so much for your kind words! 😊 We're glad to hear we've made a big impact on your store improvement journey. 🚀 Your success is our ultimate goal! Cheers!
- Lea & Rivo Team

April 27, 2023

Je n'ai pas encore complètement fini de monter l'application mais Jel a été formidable dans mon accompagnement pour installer l'application. Elle m'a aussi suggéré plusieurs trucs pour rendre mon site plus beau.
J'ai bien hâte d'avoir des commentaires sur mon site!

Distributions Valmi
Canada
About 1 hour using the app
TYDAL replied April 27, 2023

Merci beaucoup pour votre évaluation ! C'est toujours merveilleux d'apprendre que nous avons pu répondre à vos attentes. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire à l'avenir.- Lea, Rivo Support Manager

January 25, 2023

Jel helped me to setup the Rivo review app and I couldn't be happier with how its working. Strongly recommend.

Lilac's Closet
United Kingdom
About 1 hour using the app
TYDAL replied January 25, 2023

Thank you so much for the feedback and 5-Stars! So glad we were able to help with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

April 11, 2023

Great Customer Support, Pete was very helpful and offered more help and features. Still testing the app itself but I am positive it's a great as it's customer service.

Planterior Shop
Egypt
About 1 hour using the app
TYDAL replied April 11, 2023

We're glad to hear that you have a positive outlook on the app itself. We strive to continuously improve our product and provide the best possible experience for our users. If you have any further questions or feedback, please don't hesitate to contact us. Our team is always here to help!
Thanks, Kevin

May 12, 2023

I have a new Shopify shop and 10 minutes speaking with Mica has saved me hours of time, I would definitely recommend and if you are not sure of anything just ask

Love Your Furry Friend
United Kingdom
About 1 hour using the app
TYDAL replied May 12, 2023

Thank you for taking the time to leave us a feedback! It was our pleasure to assist you with your concerns. Don't hesitate to reach out if you need further help. Best of luck on your new venture! - Lea, Rivo Support Manager

June 27, 2023

I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!

Sweet Southern Gals
United States
44 minutes using the app
TYDAL replied June 29, 2023

Thank you for the amazing feedback! It's our goal to go above and beyond to help and provide insights for your store! 🎉 Can't wait to see how the app works for your business. 🚀 - Lea, Rivo Support Manager