TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,306)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

January 11, 2023

The best app! I really enjoyed the features and the support I got when I needed it! It's really worth it

Num Lock
Brazil
About 1 hour using the app
TYDAL replied January 11, 2023

Your review made our day! ✨ Thank you so much for the awesome feedback! If any questions come up along the way, please don't hesitate to let us know. Cheers, Kevin

November 8, 2022

I had a problem and I messaged the support, they answered me in few seconds, I was assisted by Abbie, Very friendly and very quick to help me solve a problem! Thank you Abbie!

Gioiamore Boutique
Italy
About 1 hour using the app
TYDAL replied November 8, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

April 20, 2023

Great service ...great clear guidance. Great customer support which I needed. Looking forward to using the app now.

Malahide Village
Ireland
About 1 hour using the app
TYDAL replied April 21, 2023

Thank you so much for the kind words! Glad to hear that our customer support met your expectations. Have fun exploring the app! 🚀 Please feel to reach out anytime! - Lea, Rivo Support Manager

May 5, 2023

Customer service is great! Very helpful and kind. Always a wonderful experience working with Rivo Support!

Portside Swim Club
United States
About 1 hour using the app
TYDAL replied May 8, 2023

Thank you so much for your kind words! We're glad to hear that you've had a wonderful experience working with our Support team. We take great pride in providing amazing customer service, and we're grateful for your feedback!- Lea, Rivo Support Manager

Edited March 19, 2023

My experience thus far has been great. It is very easy to navigate the app. It make doing any changes that needs to be done quite easy. I had previously used another app and was having a few issued and that's why I switched to this one and I am happy that I made the switch.

PrimeTime Legacy Creations LLC
United States
About 1 hour using the app
TYDAL replied March 19, 2023

We are thrilled to hear that you are finding our app easy to navigate and that it has made it easy for you to make any necessary changes. We are also pleased that you made the switch to our app and that it has met your expectations. If you have any further feedback or suggestions, please do not hesitate to reach out to us.
Cheers, Kevin

June 21, 2022

the customer support is fast and helpful. Lance was very kind to respond to every query and help me make the reviews sections looks awesome and professional.
thanks

Kamilio
Morocco
About 1 hour using the app
TYDAL replied June 21, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love our services. 🤩 Feel free to contact us anytime if you have any questions. We are always happy to help! All the best, Kevin

July 24, 2022

This app is so great! The customer service is so quick and helpful. The app itself is so easy to use and navigate through. Super helpful!

FJA Crafts
United States
About 1 hour using the app
TYDAL replied July 25, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

March 6, 2023

Abbie was such a great help and has such fantastic customer service.Whenever I had a question she would have the answer thank you so much Abbie

Harvey Brent
United States
About 1 hour using the app
TYDAL replied March 6, 2023

It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your feedback!
Cheers, Kevin

February 17, 2023

Jel was out of this world helpful. Give her a raise and promotion a share in the company. Really though she was awesome to work with. I hope every time I have questions I reach her. AWESOME JOB!!!!

PerfectionKS
United States
About 1 hour using the app
TYDAL replied February 19, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. Our team here at Rivo will be delighted to assist you. 😊 Best wishes, Kevin

May 29, 2022

This app was really very easy to install and plug into my store. Looks great, modern, and streamlined. Still haven't used it much but I am so excited to get my first reviews! Shout-out to Vicky at Customer Support for her patience and help - awesome!

Relatable Red
Canada
About 1 hour using the app
TYDAL replied May 30, 2022

Thank you so much for the fantastic review! 🤩 We're so excited to be part of your business growth and success! Let us know anytime if you have further questions along the way. Best regards, Kevin