TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,286)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

April 27, 2023

Je n'ai pas encore complètement fini de monter l'application mais Jel a été formidable dans mon accompagnement pour installer l'application. Elle m'a aussi suggéré plusieurs trucs pour rendre mon site plus beau.
J'ai bien hâte d'avoir des commentaires sur mon site!

Distributions Valmi
Canada
About 1 hour using the app
TYDAL replied April 27, 2023

Merci beaucoup pour votre évaluation ! C'est toujours merveilleux d'apprendre que nous avons pu répondre à vos attentes. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire à l'avenir.- Lea, Rivo Support Manager

January 25, 2023

Jel helped me to setup the Rivo review app and I couldn't be happier with how its working. Strongly recommend.

Lilac's Closet
United Kingdom
About 1 hour using the app
TYDAL replied January 25, 2023

Thank you so much for the feedback and 5-Stars! So glad we were able to help with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

April 11, 2023

Great Customer Support, Pete was very helpful and offered more help and features. Still testing the app itself but I am positive it's a great as it's customer service.

Planterior Shop
Egypt
About 1 hour using the app
TYDAL replied April 11, 2023

We're glad to hear that you have a positive outlook on the app itself. We strive to continuously improve our product and provide the best possible experience for our users. If you have any further questions or feedback, please don't hesitate to contact us. Our team is always here to help!
Thanks, Kevin

May 12, 2023

I have a new Shopify shop and 10 minutes speaking with Mica has saved me hours of time, I would definitely recommend and if you are not sure of anything just ask

Love Your Furry Friend
United Kingdom
About 1 hour using the app
TYDAL replied May 12, 2023

Thank you for taking the time to leave us a feedback! It was our pleasure to assist you with your concerns. Don't hesitate to reach out if you need further help. Best of luck on your new venture! - Lea, Rivo Support Manager

March 7, 2023

quickly response and always looking to help more, and to improve my website!
Happy with this service!
Paul helped me!

Eres Legendaria
Peru
About 1 hour using the app
TYDAL replied March 7, 2023

Thank you for your kind words! We're thrilled to hear that we were able to assist you quickly and effectively. If there's anything else we can do to help, just let us know.
Cheers, Kevin

June 24, 2022

I'm using this app so customers can leave reviews under my products. This app is very customizable to your liking and super easy to use. Customer support is also very helpful!

Color Lash House
United States
About 1 hour using the app
TYDAL replied June 24, 2022

Thank you for leaving a 5-star review! 🌟 We truly appreciate you using the app! Cheers, Kevin

Edited January 25, 2023

Definitely recommend. Fairly easy to understand and use. The customer support team is top tier! Jel is the absolute best, very knowledgeable, helpful, and extremely hilarious. She walked me through the steps and offered recommendations to improve my store. Download this app :)

PDA Artistry
United States
About 1 hour using the app
TYDAL replied January 25, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

September 23, 2022

The app is excellent, and Maria is a sweetheart.... She solves everything quickly and I recommend it!

DAHORA Store
Brazil
About 1 hour using the app
TYDAL replied September 26, 2022

We're so excited that you are happy with our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

February 11, 2023

I would love to give a review! Paul you have been such a helpful representative today! You’ve answered my questions and knew what I needed. Thanks so much for your customer service. You went above and beyond expectations. Thank you! The product is working

KelechiCanvasArt
United States
43 minutes using the app
TYDAL replied February 12, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 4, 2023

My chat with Arianne was top notch. She was very helpful and went above and beyond. Thanks for the support

Marine Park Hardware
United States
42 minutes using the app
TYDAL replied June 5, 2023

Thank you so much for taking the time to leave us such a lovely review! It's always our goal to make sure our customers have a top-notch experience. Please let us know if we can assist you further in any way. - Lea, Rivo Support Manager