TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,286)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

February 11, 2023

I would love to give a review! Paul you have been such a helpful representative today! You’ve answered my questions and knew what I needed. Thanks so much for your customer service. You went above and beyond expectations. Thank you! The product is working

KelechiCanvasArt
United States
43 minutes using the app
TYDAL replied February 12, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 4, 2023

My chat with Arianne was top notch. She was very helpful and went above and beyond. Thanks for the support

Marine Park Hardware
United States
42 minutes using the app
TYDAL replied June 5, 2023

Thank you so much for taking the time to leave us such a lovely review! It's always our goal to make sure our customers have a top-notch experience. Please let us know if we can assist you further in any way. - Lea, Rivo Support Manager

February 8, 2023

Answered my questions quickly and resolved my issues easily with a great attitude. Thank you Arianne!

Love Tee
United States
43 minutes using the app
TYDAL replied February 9, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

November 2, 2022

Great app to use and speedy support! The customer service team helped with the setup of the app and any other questions we had.

Dublin Cleaner
Ireland
42 minutes using the app
TYDAL replied November 3, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

January 1, 2023

I have just set up the Rivo product reviews App for my store and it was very easy. At the same time, the support was very helpful

Minipster
Denmark
42 minutes using the app
TYDAL replied January 1, 2023

Perfect! 🙌 Thank you so much for the 5-stars and positive review! Cheers, Kevin

Edited December 9, 2022

Yaci was hands down the most helpful rep that I have encountered since creating my store. Her feedback was helpful, relevant and needed! She helped me beyond what I asked her for and I am so grateful!

Eccentric Purses and Accessories
United States
42 minutes using the app
TYDAL replied December 11, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

February 11, 2023

Paul has been a great help, very personable service. He was very friendly and happy to answer any questions I had.

Byron & Co Pet Accessories
Australia
42 minutes using the app
TYDAL replied February 12, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin

March 28, 2023

Love the app, easy to use. Great service, and the customer advisor was very professional and helpful.

Inagio
United Kingdom
41 minutes using the app
TYDAL replied March 28, 2023

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌
All the best, Kevin

April 26, 2022

Betty was great for providing me with excellent customer service, she was able to respond to my needs fast and efficiently.

NavruziMistz
United States
About 22 hours using the app
TYDAL replied April 26, 2022

Thank you for the awesome review! We appreciate you using the app. Cheers, Kevin

February 21, 2023

arianne helped me so much when i needed help using the new app! super helpful and the app sends emails out for me automatically!!! amazing !!

Scented Studio By Lili
United Kingdom
40 minutes using the app
TYDAL replied February 21, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything we can do to help, just let us know.
Best regards, Kevin