TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,289)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

January 25, 2023

Exceptional service! Abbie was really helpful and very responsive with what was needed to help me with my store. 10/10

MultiVi
United Kingdom
29 minutes using the app
TYDAL replied January 25, 2023

We're so pleased that you had a wonderful experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

October 10, 2022

Great review app so far. Maria from the support team was prompt and responsive and able to quickly and easily answer any questions that I had.

CODi Worldwide
United States
29 minutes using the app
TYDAL replied October 10, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

February 27, 2023

The app is very easy to use and new user friendly! I was lucky enough to receive help from Pete who assisted me in making adjustments to my widget and even went a step further to guide me in the right direction to making a favicon for my online store! I've had an amazing experience with this app so far.

LES EVOLVE
United States
28 minutes using the app
TYDAL replied February 27, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
All the best, Kevin

March 8, 2023

Pete helped me solve every issue i had and he is very responsive and kind to the customers that need help, i hope next time i need something i will be able to talk with him again because he also put me in a very good mood with his kindness today. Thank you!

La Casa Dei Cristalli
Italy
28 minutes using the app
TYDAL replied March 8, 2023

We are thrilled to hear that we were able to assist you with all of your issues and that our responsiveness and kindness made such a positive impact on your day. We look forward to serving you again in the future and providing you with the same level of exceptional service.
Best regards, Kevin

March 20, 2023

Excellent app, it is very useful to have reviews on the page and easy to configure. Abbie's help was very good :)

GOpen1
Chile
28 minutes using the app
TYDAL replied March 20, 2023

We're overjoyed to hear that you're having a great experience with our app and services. Thank you for choosing our app!
Much appreciated, Kevin

December 19, 2022

absolutely happy with the Paul ..and his help to get my app going ... thank you so much for being super quick and professional

In Style Label
Australia
28 minutes using the app
TYDAL replied December 19, 2022

Awesome! Thank you so much for the 5-stars! Much appreciated, Kevin

May 9, 2023

Bin begeistert von der App. Einsteigerfreundlich, kostenloser Plan verfügbar, vor allem ist die App übersichtlich und schön aufgebaut. Hat alle Funktionen die ich benötige. Konnte Emojis benutzen und alle Texte auf Deutsch anpassen. Der Kundensupport über Live-Chat war sehr freundlich und angenehm.
Danke

DazDrea
Germany
28 minutes using the app
TYDAL replied May 9, 2023

Danke für Ihre Rückmeldung! Es freut mich sehr zu hören, dass Sie mit unserer App zufrieden sind. Wenn Sie weitere Fragen oder Bedenken haben, ist unser freundlicher Kundendienst immer bereit zu helfen :) - Lea, Rivo Support Manager

December 1, 2022

App is great. Arianne from support helped a lot with details. Excellent service. Recommending to everyone

ninetyunion
United States
28 minutes using the app
TYDAL replied December 1, 2022

Wonderful! Thank you so much for the positive feedback and 5-stars! Best regards, Kevin

May 8, 2023

Paul attended me and he was very kind, he gave me a lot of attention and the application is very easy to use

Levenactive
Mexico
28 minutes using the app
TYDAL replied May 9, 2023

Thank you for your review! We're thrilled to hear that our team provided excellent service and that you found our application easy to use. We appreciate your feedback and look forward to serving you again soon! 😊 - Lea, Rivo Support Manager

April 8, 2023

Paul helped me with my problem. He was so nice and friendly! The live chat is definitely a great feature on this app.

ultrap0p print shop
United States
28 minutes using the app
TYDAL replied April 10, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin