TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,193)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews, noting its ability to boost trust and conversions with features like customizable widgets, photo reviews, and automated requests. The interface is user-friendly, and the support team is praised for their quick and effective responses. This app is valued for enhancing store operations and customer engagement through its comprehensive features.

Edited January 14, 2023

this app is the best super easy to use and the customer service is super fast i removed the powered by trademark and ABBY from customer service went above and beyond she did it for free and also showed love to my social media and gave me great suggestions for my website im nothing but grateful I was connected to Abby!!

Kat Love Fashion
United States
Almost 2 years using the app
TYDAL replied January 16, 2023

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

January 20, 2023

Its been about 5 minutes of downloading this app and so far its pretty easy to pick up. I started the chat with Abbie to remove the RIVO branding and that led to a conversation about how to improve my store too.

So far very impressed!

CALIROD
United States
Almost 2 years using the app
TYDAL replied January 22, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

December 15, 2022

The customer service rep Jal is amazing!!! she is the reason I am keeping the app and changing my plan to a paying plan

Simply Gorgeous Hair and beauty Boutique LLC
United States
Almost 2 years using the app
TYDAL replied December 19, 2022

Awesome! We truly appreciate you using our app! Thank you so much for upgrading your plan and we are so grateful for your positive feedback and review! ✨ Best wishes, Kevin

Edited July 22, 2024

Tuve apoyo de Jamie en esta ocasión, me ha gustado mucho la aplicación y la asesoría por parte de los miembros del equipo, totalmente recomendado, es una aplicación que uso a diario y funciona muy bien.

micacitamex
Mexico
Almost 2 years using the app
TYDAL replied March 29, 2023

Gracias por tomarse el tiempo para compartir su experiencia positiva con nosotros. Estamos encantados de saber que pudimos brindarle el soporte que necesitaba y que ha encontrado que nuestra aplicación es útil todos los días. Agradecemos tu recomendación y esperamos que sigas disfrutando de nuestra aplicación.
Mis mejores deseos, Kevin

Edited March 28, 2024

rivo app is great and easy to setup even in greek language.. Sam also was really nice and supportive. thank you!

coolnmore.gr
Greece
Almost 2 years using the app
TYDAL replied May 25, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

November 2, 2022

quick response in helping remove the branding. gave extra advice to help me increase my brand awareness.

J & M Designs LLC
United States
Almost 2 years using the app
TYDAL replied November 2, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

November 2, 2022

Great app to use and speedy support! The customer service team helped with the setup of the app and any other questions we had.

Dublin Cleaner
Ireland
Almost 2 years using the app
TYDAL replied November 3, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

June 13, 2022

Easy and quick to set-up. Great help from Trish with the Chat, very reactive! Now I have to test on my website...

Poppy Wonderland
Belgium
Almost 2 years using the app
TYDAL replied June 13, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

October 7, 2022

The app is very easy to navigate and implement. Customer Service was top notch! I was matched with Abbie and she was super sweet and was able to take care of taking away the branding portion. She also gave me lots of sweet advice regarding some improvements I can make to my website.

Zephyr Paper Co
United States
Almost 2 years using the app
TYDAL replied October 10, 2022

What a wonderful review! ✨ Thank you so much, and we are here for you anytime. Greatly appreciate the feedback! 🎉 Best regards, Kevin

November 1, 2022

Rivo is such an amazing app and helped my products escalate by gaining trust, Abbie helped me and was so sweet and quick to help all my needs. Definity the best app ever!

Real limitless
United States
Almost 2 years using the app
TYDAL replied November 2, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin