TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,191)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews, noting its ability to boost trust and conversions with features like customizable widgets, photo reviews, and automated requests. The interface is user-friendly, and the support team is praised for their quick and effective responses. This app is valued for enhancing store operations and customer engagement through its comprehensive features.

January 31, 2023

Arianne was most helpful and supportive when I contacted customer service for app support for my shopify store. Thanks so much!

Very Mabri
United States
Over 1 year using the app
TYDAL replied January 31, 2023

Your positive feedback means the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best regards, Kevin

July 13, 2022

Have not really used yet. Just started, but customer service is amazing so I am sure I will love this app very much.
Abbie was very attentive and helpful to me. She also has a cute sense of humor. If more companies had people like her, Customers would never complain, I'm sure.

The Whimsical South
United States
Over 1 year using the app
TYDAL replied July 13, 2022

What a wonderful review! 🤩 Thanks for choosing our app and the positive 5-star review! If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! 🙌 Cheers, Kevin

November 30, 2022

Rivo app was super easy to set up and the support was just OUTSTANDING, Arianne was so great and easygoing. Looking forward to using it

La Maison KalosCo.
Morocco
Over 1 year using the app
TYDAL replied November 30, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

July 25, 2022

Lance was really helpful to get our new app up and running. Very helpful and friendly! Thanks Lance!
Will be inviting customers to leave us a review soon!

Beautiful Homes & Gardens
United Kingdom
Over 1 year using the app
TYDAL replied July 25, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 All the best, Kevin

February 20, 2023

Paul was very helpful!! Always a great experience with Rivo customer service reps. I would recommend all their apps. Thanks :)

RockyRoadLaneDesigns
United States
Over 1 year using the app
TYDAL replied February 21, 2023

It's great to hear that our app is meeting your needs and expectations. Thank you for taking the time to share your positive experience with us.
Much appreciated, Kevin

November 17, 2022

I'm new to this app but looking forward to hear what the customers have to say. P.s the team or customer service is amazing Arianne was an amazing help and made this a no brainer for me!

thcandnfts
United States
Over 1 year using the app
TYDAL replied November 17, 2022

Thanks for using our app and for the 5-Star review! 🌟If you have any questions or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

January 25, 2023

Não só nos resolveu o problema, como ainda mostrou outras opções. Um atendimento verdadeiramente fabuloso!

benditacompany
Portugal
Over 1 year using the app
TYDAL replied January 25, 2023

Estamos tão animados que você está gostando de nossos serviços! Seu elogio em sua avaliação de 5 estrelas é muito apreciado! 😊 Obrigado, Kevin

January 9, 2024

It was such a smooth process throughout. Abbie was amazing and extremely patient with me. Amazing customer service skills.

IB-LUXE
United Kingdom
Over 1 year using the app
TYDAL replied January 12, 2024

Thanks for your kind words! We're glad our team was able to assist you. Thanks for choosing Rivo!
- Lea & Rivo Team

April 25, 2023

Rivo Product Reviews è un app fantastica, ottime funzionalità, il supporto sempre online e competente!

Liowen
Italy
Over 1 year using the app
TYDAL replied April 27, 2023

Grazie mille per la tua recensione! Siamo felici di sapere che ti sono piaciute le funzionalità e che il supporto è stato utile :) - Lea, Rivo Support Manager

July 3, 2023

Great experience! Was quick to help and didn't take more than 5 minutes! Very pleased with this app and customer service.

Hickory Hollow Soaps
United States
Over 1 year using the app
TYDAL replied July 6, 2023

So glad to hear you had an awesome experience with our app and our support team. Have fun exploring the app 🎉 Please let us know if there's anything we can help with!
- Lea & Rivo Team