TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing customer reviews, noting its ability to boost trust and conversions with features like customizable widgets, photo reviews, and automated requests. The interface is user-friendly, and the support team is praised for their quick and effective responses. This app is valued for enhancing store operations and customer engagement through its comprehensive features.
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Rivo have done it again. These guys are amazing, their products are easy to use (even for a newbie like me) and the customer service is second to none. Abbie helped me out not only with my Rivo query but found I had the wrong social media link on my shopify page, now that is above and beyond. I can't thank these guys enough for providing such a great experience.
We're thrilled to hear that you found our products easy to use and that our customer service exceeded your expectations. We're also glad we were able to assist you not only with your query but also with the incorrect social media link on your Shopify page. We always strive to go above and beyond for our customers, and it's great to hear that our efforts are appreciated. We're committed to providing excellent service and support, and we're glad that you had such a great experience with us. ✨
Best regards, Kevin
Great and responsive customer service
Thank you! We're thrilled you found our customer service responsive. We're here to assist you whenever you need us.
Kevin & TYDAL Team
Arianne was super helpful and courteous. Many thanks. My query was solved quickly and effectively which was great.
Thank you for taking the time to share your experience! It's great to hear that our team was able to provide you with excellent service. We always strive to help our customers quickly and effectively. Have a wonderful day! - Lea, Rivo Support Manager
I needed help from the live support.
I got a very nice and reactive support from Abbie !!
1000 thanks for that. I love that application.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
This app is great ! Simple and straight to the point but the best part is the virtual assistant named abbie! so helpful and quick. Appreciate you abbie and appreciate this app !
Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 If there's anything else we can help you with, just let us know anytime. Cheers, Kevin
I have downloaded several products from Rivo and so far I am very pleased and would recommend them to all to help promote you store and customer engagement.
We are so happy that you are pleased with our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin
I love this app so much! Customer service is the best. Jel helped me with a question I had, and she was helpful and quick to respond. The app is also very easy to navigate. I'm currently on the free plan as that is all I need, but I will definitely upgrade in the future. I cannot recommend this app enough, I've had it downloaded since I started Shopify 4 months ago.
Thank you so much for the lovely review! We're thrilled that you're enjoying our app and getting the support you need. Thank you for your recommendation- it means the world to us! 🙌
- Lea & Rivo Team
Great app, wonderful support staff. Definitely recommend. We've been looking for an app like this for a while, and now we've found it!
Thank you for your kind words and for recommending our app! It's always rewarding to hear that our customers are satisfied with our products and services. Thank you for choosing our app, and please let us know if you need any further assistance.
Best regards, Kevin
Mica was amazingly helpful and got my store verified in minutes! Can't wait to see the positive results from adding RIVO to my shopify store apps.
Hervorragender Support! Mein erster Eindruck über die App ist hervorragend. Sie umfaßt alle Funktionen, die man sich für Reviews wünschen kann. Eine Anregung für die Weiterentwicklung, vielleicht kann man noch An- und Ausschalter für die gebotenen Funktionen einbauen, so das man z.B. die Funktion zum Bilder hochladen abschalten kann. Ansonsten Perfekt! Viele Grüße Peter vom Teufels.Shop
Vielen Dank für die positiven Worte und die nachdenkliche Bewertung! 🤩 Wir sind so dankbar für Kunden wie Sie und freuen uns sehr, zu Ihnen und Ihrem Geschäftserfolg beitragen zu können. Wenn Sie etwas brauchen, sind wir jederzeit für Sie da. Alles Gute, Kevin