TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,344)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic review request feature, user-friendly interface, and seamless Shopify integration. Its robust features, including customer reviews, are noted to boost sales and engagement. The app's performance is reliable, with the free version offering significant value. The customer support team is praised for their quick and knowledgeable service. Merchants also value the ability to import reviews from other apps using a CSV file. This app is seen as a game-changer for many stores.

December 17, 2022

Good service, also offers extra help unrelated to the actual app.
Very good overall, would recommend.

DiamondRosé
Sweden
36 minutes using the app
TYDAL replied December 19, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

October 28, 2022

While verifying my shop to remove the app branding, Abbie messaged me to help with the process. She was helpful, friendly and knowledgeable. She had a couple good suggestions for the site. One of them I was already working on, but the other was functional on my (Android) devices. It was good to know there is an issue with it not showing up on MacBook. Now I know I need to work on fixing that. Thanks again for your help Abbie!

Simply ART by JMichelle
United States
35 minutes using the app
TYDAL replied October 31, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are always here for you. Best wishes, Kevin

November 17, 2022

Thank your Jel for your amazing support today.
I just installed the app so I need to check if it works on a long period of time.

THATGUY-SHOP
Italy
35 minutes using the app
TYDAL replied November 17, 2022

Thank you so much for installing our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

July 2, 2022

Lea was excellent!!! She answer all my questions and was very helpful. This is my first time using the app and I'm very pleased.

Sabeafie
United States
35 minutes using the app
TYDAL replied July 4, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 9, 2022

Jel from Rivo is the best! Super profesional and helpful . Love it and great app! I searched for a long time for this kind of app.

TWINDECO
Romania
35 minutes using the app
TYDAL replied December 11, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 22, 2023

Pete was very efficient and helpful with my questions. He provided insight and made my user experience a breeze. I'm excited about using this app!

Earthen Escapes
United States
34 minutes using the app
TYDAL replied May 23, 2023

Thank you for sharing your experience with us! We're happy to hear that our team was able to provide top-notch assistance and help make your experience with our app a breeze. We can't wait for you to explore all the exciting features and get the most out of it! - Lea, Rivo Support Manager

May 18, 2023

Wow Wow Wow! What an amazing service! You typically get AI support, and Paul was real and went above and beyond my expectations. Muchas gracias Paul! I even learned something new I could do in my store. Yayyy!

Crystal Gaia
United States
34 minutes using the app
TYDAL replied May 18, 2023

Thank you so much for your incredible review! We're glad to hear our team exceeded your expectations and provided exceptional service. We appreciate your business and hope to continue providing you with top-notch support. - Lea, Rivo Support Manager

June 9, 2022

Jag använde den här appen för att få recensioner på sidan. Grym och snabb service och appen funkar klockrent

Xtremeclean
Sweden
33 minutes using the app
TYDAL replied June 9, 2022

Tack så mycket för att du använder vår app och för den positiva feedbacken! 🤩 Om du någonsin behöver något så finns vi alltid här för dig. Bästa hälsningar, Kevin

November 27, 2022

Absolutely brilliant! we use the pop-up app from Rivo and that's great to! brilliant customer service really makes you feel in safe hands!

VeganmuscleGymwear
United Kingdom
33 minutes using the app
TYDAL replied November 27, 2022

Wonderful! We're so excited that you like our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

December 31, 2022

Wonderful customer service, Jel is the best customer service rep i have spoken to in many years! Highly Recommend

Zava Skin Care
United Kingdom
33 minutes using the app
TYDAL replied January 1, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin