TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,190)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews, noting its ability to boost trust and conversions with features like customizable widgets, photo reviews, and automated requests. The interface is user-friendly, and the support team is praised for their quick and effective responses. This app is valued for enhancing store operations and customer engagement through its comprehensive features.

May 17, 2023

Amazing customer service thank you Abbie for help me.
The app its so easy to use, just what I need it

Valentina Wedding Favorites
United States
Over 1 year using the app
TYDAL replied May 18, 2023

Thank you so much for your kind review! We are so happy to hear that our team provided you with amazing customer service and that you found our app easy to use. We appreciate your business and look forward to serving you again soon! 😊 - Lea, Rivo Support Manager

Edited September 1, 2024

Sam was very helpful and nice! Thank you again for the help!

Sew Many Things & More
United States
Over 1 year using the app
TYDAL replied February 19, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

June 6, 2022

As a small business reviews are a great way of engaging prospective customers. Great app & support is excellent when dealing with issues. Recommend.

Partisan Produce
United Kingdom
Over 1 year using the app
TYDAL replied June 6, 2022

We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 😃 Cheers, Kevin

Edited November 27, 2024

I've had Tydal installed for a long time on my store and its always worked great. Had my first experience using the customer service today to help me figure out something. They responded immediately and had me squared away within just a few minutes. Great customer service, and a great app.

Tact Wrap
United States
Over 1 year using the app
TYDAL replied May 19, 2023

Thank you so much for sharing your experience with us! It's our pleasure to go above and beyond to make sure you have an amazing experience with our apps. We truly care about our customers and want to see you succeed. Thank you for choosing Rivo and we look forward to your continued success! - Lea, Rivo Support Manager

January 24, 2023

I recently added the Rivo pop up app to my Shopify store and it has been a game changer. The app is easy to set up and customize, and the pop ups have helped increase my conversions. I highly recommend this app to any e-commerce store looking to boost sales.

Blue Coast Coffee
United States
Over 1 year using the app
TYDAL replied January 24, 2023

We are so happy you are enjoying our app and services! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, help boost sales! Thanks so much for the 5-star review! ✨ Best wishes, Kevin

December 2, 2022

Abbie really was such a huge help to me today, her kindness and helpfulness truly made my rive experience better. She handled my issue in a matter of minutes and even threw in a few upgrades! I appreciate you Abbie!

Nebula Naturals LLC
United States
Over 1 year using the app
TYDAL replied December 4, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Much appreciated, Kevin

Edited May 15, 2024

Great app and great customer service (my issues were all solved in a very short time).

Midnight Alchemist
France
Over 1 year using the app
TYDAL replied August 25, 2023

So glad you had a great experience with our app and support team. Thank you for the kind words and recommendation, it means a lot to us!
- Lea & Rivo Team

Edited February 2, 2024

I enjoyed using the app. Jel was very helpful. She even gave tips to better my website. She is definitely a great asset to the company!

unseenwalkingbyfaith
United States
Over 1 year using the app
TYDAL replied August 11, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

August 3, 2023

Abbie was very helpful. Can highly rate their customer service and i look forward to using Rivo apps to improve our business

Pursonify
Australia
Over 1 year using the app
TYDAL replied August 7, 2023

Thank you so much for the kind words and the awesome review! 😊 We're thrilled that you found our support team helpful. We can't wait to see how Rivo apps boost your business!
- Lea & Rivo Team

June 27, 2023

The app runs smoothly and the live chat is amazing. I had the privilege of talking to Paul. He was able to help me quickly and went above and beyond. A+++

Mooseruncoffee
United States
Over 1 year using the app
TYDAL replied June 29, 2023

Thanks for the awesome review! 😄 We're glad you had a great experience with our app and our team. We appreciate your support! ✨- Lea, Rivo Support Manager