TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 11, 2024

This is the best product reviews app haha! Not only is it completely free, but it also comes with all the features you'd expect from paid apps. The customer support? Absolutely outstanding! They're incredibly friendly, quick to respond, and addressed all my questions with flipping ease! Oh, and no watermark? For free? I couldn't believe it at first, it seemed too good to be true! Now, I can’t help but laugh at anyone still using other review apps!

havedolls
Portugal
About 4 hours using the app
TYDAL replied October 14, 2024

Wow, thanks for the awesome review! We're over the moon to hear how much you're enjoying our app and support. Happy to have you with us—here to help anytime! 😊
- Kevin & TYDAL Team

Edited July 31, 2024

Excellent so far and the help team (Jamie) was awesome answering some questions I had about set up. She got us authenticated and verified in no time! We've already gotten around 30 reviews in our first month!

RiveryMFG
United States
23 days using the app
TYDAL replied July 11, 2024

We're thrilled to hear you had a great experience! Thanks for choosing us and happy to have you onboard.
- Kevin & TYDAL Team

October 10, 2024

Sam was very helpful and gave me free of charge advice about improving my website.

Polina Urvantseva gallery
Sweden
8 days using the app
TYDAL replied October 14, 2024

Thanks for your feedback! We're happy to help and glad you found our advice useful. Here whenever you need more tips! 😊
- Kevin & TYDAL Team

September 16, 2024

Customer service & features are just perfect!

VerseVogue
France
29 days using the app
TYDAL replied September 17, 2024

Thanks for the fantastic feedback! We're thrilled you find everything perfect. 😊
- Kevin & TYDAL Team

October 13, 2024

Sam was so helpful and our communication was so clear and simple. appreciate his help.

DiroLoja
Portugal
5 days using the app
TYDAL replied October 15, 2024

Thanks for your review! We're glad to hear our communication was clear and helpful. Always here if you need more support! 😊
- Kevin & TYDAL Team

August 10, 2024

In my opinion this is hands down the best review app out there, and it's completely free. Jamie from customer support went above and beyond to help me get set up. if any review app deserves more than 5 stars, it's this one.

MySpyShy
United States
1 day using the app
TYDAL replied August 11, 2024

Wow, thank you for such an amazing review! We're thrilled to hear you're loving the app and our support. Your kind words truly make our day! 😊
- Kevin & TYDAL Team

July 27, 2024

Still setting up the app, but everything looks great so far and Sam from support was very helpful! :)

Christian4Life
United States
25 days using the app
TYDAL replied July 29, 2024

Thanks for the feedback! We're glad to hear the setup is going well and our support team could help. 😊
- Kevin & TYDAL Team

August 31, 2024

I've had a very good experience with this app. It's completely bug free, and very light and usable. At the same time, it does offer a few customizations to suit one's needs.

Their support team (the team member I connected with Sam) is also very responsive and friendly.

Merasa Jewellery
India
1 day using the app
TYDAL replied September 2, 2024

Thank you for your wonderful review! We're thrilled you're enjoying the app's usability and our support team's responsiveness. We're here to help whenever you need us!
- Kevin & TYDAL Team

September 19, 2024

Amazing customer support. Had help from Sam, Adrian and Jamie. Had an issue with the widget being off margin on our website's product page and kindly customized the colour of the review stars. They sorted out our issues in a timely manner. Thanks again!

Elysius
Australia
About 12 hours using the app
TYDAL replied September 20, 2024

We're thrilled we could resolve your issues quickly and customize to your needs! Thanks for your kind words. 😊
- Kevin & TYDAL Team

July 24, 2024

Tydal is a great way to enable reviewing on your store, especially for those business owners who do not have a huge budget to spend on getting subscription of various apps, and the support team is awesome.

CenjaWraps
India
7 days using the app
TYDAL replied July 25, 2024

Thanks for the glowing review! We're thrilled to hear that Tydal fits your needs and budget. Big shoutout to our support team for making your experience awesome!
- Kevin & TYDAL Team