TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,187)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline product review management in Shopify stores. They appreciate its seamless integration, features like photo reviews, automated requests, and customizable widgets that boost customer trust and conversions. The user-friendly interface and reliable performance are also noted, along with responsive and effective customer support, making it a valuable tool for e-commerce operations.

Edited March 7, 2024

customer service is very helpful and nice. thanks

Alma Libre Jewelry
United States
Over 1 year using the app
TYDAL replied September 18, 2023

Thank you for the feedback! We're glad you love our app and our customer service. It's our pleasure to assist you! 😊
- Lea & Rivo Team

January 14, 2023

Customer service is rapid and friendly, would defo recommend the app! Seems easy to use especially with the tutorials and customer service.

WHO DARES WINS
United Kingdom
Over 1 year using the app
TYDAL replied January 16, 2023

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

September 21, 2022

Quick setup, easy to use, support reminded me my recently swapped theme didn't have a favicon set yet. Helpful team, no problems with implementation of reviews as of yet.

ThrowingAxePro
United States
Over 1 year using the app
TYDAL replied September 21, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin

July 31, 2024

Very helpful and good customer service.

Luxe Loft London
Canada
TYDAL replied August 2, 2024

Thank you for your kind words! We're so glad to hear you found our service helpful. Here for you anytime! 😊
- Kevin & TYDAL Team

Edited January 9, 2024

Impeccable customer service from Jel. Was prompt and very helpful.

btwsport
United States
Over 1 year using the app
TYDAL replied December 19, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

April 13, 2022

Excelente em todos os sentidos, cumpre com o que promete e vai além, suporte também é surreal. Realmente excepcional!

Canal Negocios
Brazil
Over 1 year using the app
TYDAL replied April 13, 2022

Que resenha maravilhosa! 🤩 Isso fez o nosso dia e somos muito gratos por comerciantes como você! Estamos sempre aqui e felizes em ajudar da maneira que pudermos. Muito obrigado pelo feedback incrível! 😊 Muito apreciado, Kevin

January 26, 2023

My chat assistant MICA was amazingly fast, all the right answers in a split second. A real person, very friendly and not a chatbot. Very satisfying! Bravo! And many thanks!!!

Suite Coco
Belgium
Over 1 year using the app
TYDAL replied January 26, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 3, 2022

What can I say? Abbie was truly amazing!
She went well above and beyond and helped me with so many things and had so many tips.
Very knowledgeable, helpful, friendly and kind. I have absolutely no hesitation in recommending.

sqwarewear
United Kingdom
Over 1 year using the app
TYDAL replied November 4, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

February 20, 2023

I had some issues with uploading my reviews, and Pete, really helped me alot and took care of everything for me to solve the issue i had. i am really happy with this app i can just recommend it.

Stylischepfoten by LAMOHA GmbH
Austria
Over 1 year using the app
TYDAL replied February 21, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊
Much appreciated, Kevin

September 23, 2022

Maria was amazing. Customer service from this team is always top notch! Always suggest using this company for different needs on shopify

Tristar Plants
United States
Over 1 year using the app
TYDAL replied September 26, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin