TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,187)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline product review management in Shopify stores. They appreciate its seamless integration, features like photo reviews, automated requests, and customizable widgets that boost customer trust and conversions. The user-friendly interface and reliable performance are also noted, along with responsive and effective customer support, making it a valuable tool for e-commerce operations.

November 15, 2022

Best follow-up from support ever. Paul was there for the few things I needed help to do. Looking forward to get my first reviews:-)

event2print
Norway
Over 1 year using the app
TYDAL replied November 15, 2022

We're so excited that you are happy with our services! If you have further questions or need help along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Thanks, Kevin

May 9, 2023

Mica helped me out really well and gave me some really helpful tips. She was hones with me and reacted within a couple of minutes

Prime King
Netherlands
Over 1 year using the app
TYDAL replied May 9, 2023

Thank you so much for taking the time to leave us a review! It was our pleasure assisting you, and we truly appreciate your feedback. Don't hesitate to reach out if you need any further assistance in the future. - Lea, Rivo Support Manager

Edited July 26, 2024

Great review app! The staff has always been helpful in answering my questions.

TVD Vinyl Decals
United States
Over 1 year using the app
TYDAL replied March 26, 2023

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

January 9, 2023

Navigating the app took me a bit but I caught on pretty quickly. The customer service is PHENOMENAL! Arianne assisted in removing the "powered by..." on my reviews app. I like that they also have a pop up app integrated with it as well as I'm currently trying to add both features to my site. I'm excited to see how things come together.

Doozie & Bloom
United States
Over 1 year using the app
TYDAL replied January 9, 2023

Thank you so much for leaving a positive 5-star review! 🌟 Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin

January 8, 2024

Pete was great, easy to work with and fast to respond.

Buswell
United States
Over 1 year using the app
TYDAL replied January 12, 2024

So happy you had a great experience! Thanks for your feedback!
- Lea & Rivo Team

August 18, 2024

Nice support team

Arabian Souq
United Arab Emirates
TYDAL replied August 19, 2024

Thanks for the kind words! We're glad our support team could help.
- Kevin & TYDAL Team

January 9, 2023

Very easy to use APP. When in need of help, the reps are right there. Reps are very friendly and know there info to help you. Highly recommend Rivo for your business needs. A+++++++++++++++++++++++++++++++++++++++++++++++++++++

Fashion Forward
United States
Over 1 year using the app
TYDAL replied January 9, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

December 29, 2023

My experience was accidental as I pressed buttons too fast lol. However, It was a wonderful experience! I met Jel and she helped me in so many ways. I didn't I did need help with a few things. Jel went above and beyond to help me she was so kind and provided additional tips that made my experience top-notch. Thanks again for your support Jel.

Belle Book Studio
United States
Over 1 year using the app
TYDAL replied January 5, 2024

Thanks so much for the kind words! We're always here to make your experience top-notch. Thanks for sharing your feedback!
- Lea & Rivo Team

Edited August 3, 2024

I had an amazing experience at TYDAL Reviews with help of Adrian. Best customer support I ever dealt with. Thank you!

Pepper Please Studio
Canada
Over 1 year using the app
TYDAL replied May 17, 2023

Thank you for your kind words! We're so glad to hear you had an amazing experience with our team. We pride ourselves on providing the best customer support. We appreciate your business and look forward to continuing to provide you with excellent service! - Lea, Rivo Support Manager

September 20, 2023

Paul was really helpful and went above and beyond supporting me with the review app. Rivo customer service is always top notch and much appreciated.

GlowBathandBodyCo
United States
Over 1 year using the app
TYDAL replied September 22, 2023

Thanks for your kind words! We always strive to go above and beyond to support our customers. We appreciate your feedback!
- Lea & Rivo Team