TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,157)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

July 6, 2023

Easy to use, and support is fantastic. Abbie was extremely helpful in helping me get set up. Thanks!

SugarX
United States
About 1 month using the app
TYDAL replied July 7, 2023

Thanks so much for the kind words! 😊 Glad to hear you found our platform easy to use. We always aim to provide fantastic support to all our customers! 🎉 Let us know if you need anything else!
- Lea & Rivo Team

November 13, 2022

Thank you for your service. Have good one. I will share to my friends this app. Awesome, friendly, and fast answer

MJ Dole Fashion
United States
About 1 month using the app
TYDAL replied November 15, 2022

Thanks so much for the 5-Star review! Cheers, Kevin

December 1, 2023

I DO 5 JUST FOR ASSISTANT JEL

no reply
United States
About 1 month using the app
TYDAL replied December 5, 2023

Thanks for the review! Happy to hear our team could assist. Let us know if you need anything else!
- Lea & Rivo Team

Edited October 25, 2022

Pete was a great. He quickly helped me remove the "sample" reviews were place holders! I'm looking forward to see how Rivo will help my store to grow!

TrueBlueBags
United States
About 1 month using the app
TYDAL replied October 10, 2022

Hey, TrueBlueBags team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

January 30, 2023

I received a 5-star experience from Abbie, who was very knowledgeable and able to assist me with the two concerns that I had. She offered great assistance and positive communication!

Choosy Charms
United States
About 1 month using the app
TYDAL replied January 31, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

April 12, 2023

I reached out to support and they immediately helped me resolve my issue. She also gave so many great recommendations I didn't even know about!!!

maryluu | The Boutique
United States
About 1 month using the app
TYDAL replied April 12, 2023

We're glad to hear that we were able to resolve your issue and provide you with helpful recommendations quickly. Our team is dedicated to providing the best possible service, and we're happy to know that our efforts have made a difference for you.
Best regards, Kevin

April 15, 2023

Paul should be THE face for customer service PERIOD across the entire software/app space.
WOW.
I am literally blown away how fast he is, kind, funny, smart, willing to help so much, and did more than I asked!
WOW!
I am blown away by Rivo because of him.
Not only that, he is the king of GIFs. He put those in the chat blazing fast!
The interaction was so fun and on the gifs on point!
Excellent!

MODA Edmond
United States
About 1 month using the app
TYDAL replied April 17, 2023

Thank you so much for taking the time to leave this incredible review! 😍 Our team takes pride in delivering a positive and enjoyable experience for our customers, and we're glad to see that reflected in your interaction with us. We appreciate your business and look forward to serving you again!
Best wishes, Kevin

March 12, 2023

Paul was very nice and helpful and removed the branding from my website and helped me with so many other things. I totally recommend this app to anyone looking for product reviews

Altara
United States
About 1 month using the app
TYDAL replied March 12, 2023

Thank you for your kind words! We're glad to know that we were able to meet your needs and are always here to support you in any way we can.
Cheers, Kevin

September 7, 2023

I am enjoying Rivo apps so far. Their Customer Service is just a keystroke away - quick, friendly, professional, efficient. I had the best experience with Team Abbie - thank you so much! I am excited to start using features provided by Rivo!

Max Power Microgreens
United States
About 1 month using the app
TYDAL replied September 12, 2023

Thank you for your amazing feedback! We're thrilled to hear that you're enjoying our app. Our team is always here to help. We can't wait for you to explore and make the most of our features!
- Lea & Rivo Team

October 29, 2023

Can't fault it so far. Functional and easy to use, with support available if needed.

Elephants and Hearts
United Arab Emirates
About 1 month using the app
TYDAL replied October 31, 2023

Thank you for the positive feedback! We're delighted you're finding our service user-friendly and supportive. Here for you whenever you need it! 🌟👍
- Kevin & Rivo Team