TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,157)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

August 25, 2023

The app is intuitive and works flawlessly. Support is right on the money, making this app and the company great to work with.

Element Fire Extinguishers
Canada
About 1 month using the app
TYDAL replied August 30, 2023

Thanks so much for your kind words! We're thrilled to hear that the app works well for you! We're here to help whenever you need us.
- Lea & Rivo Team

Edited April 20, 2023

Thank you for your help, Arianne gave me some good tips for my store and helped me in any way she could>

CrediColchon
United States
About 1 month using the app
TYDAL replied April 21, 2023

Thanks for your positive feedback! Glad to hear that Arianne was able to provide you with valuable tips for your store! We always strive to assist our customers in any way we can. - Lea, Rivo Support Manager

June 8, 2023

Abbie was very helpful, and helped me understand a few things, look forward to using the apps that are available to make the store better.

In Bundles We Trust
United States
About 1 month using the app
TYDAL replied June 9, 2023

Thank you so much for taking the time to leave a review! We're thrilled to hear that our team was able to provide helpful guidance. Please don't hesitate to reach out if you need any further assistance. We're always here to help! - Lea, Rivo Support Manager

February 7, 2023

Very grateful for the support that Arianne gives me today. I'm building my first dropshipping website so I am very unprepared and I miss a lot of things on the way. Arianne was so helpful through the chat and I really appreciate her kindness. Thank you again.

TheraCupreal
Italy
About 1 month using the app
TYDAL replied February 7, 2023

We love helping new merchants and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin

April 10, 2023

Pete helped me today. What started as a simple branding removal request, turned into a really great experience. Pete was quick, efficient, friendly and even offered a suggestion to improve my sight, I had no idea about. 100% love the Rivo apps I use and this level of service brings it to a whole new level of great.
Thank you Pete!!

Mizzy's Doodles
United States
About 1 month using the app
TYDAL replied April 10, 2023

Thank you for taking the time to write this wonderful review! We are thrilled that we were able to assist you with removing the branding and even went above and beyond by providing a suggestion to improve your sight. We pride ourselves on providing excellent customer service, and we are glad that we were able to meet your expectations.
Best regards, Kevin

January 20, 2023

FUI ATENDIDO MUITO BEM, COM ATÉ CONSELHOS EM UM MELHORAMENTO NA LOJA, ATENDIMENTO DE ALTO VALOR E SIGNIFICATIVO

Formind
Brazil
About 1 month using the app
TYDAL replied January 22, 2023

Estamos muito felizes por você estar gostando de nossos serviços! Seu elogio em sua revisão de 5 estrelas é muito apreciado! 🌟 Obrigado, Kevin

January 5, 2023

Jel was so very helpful! 5 star service! I will definitely be using RIVO for the foreseeable future.

STEPHEN MICHAEL OLIVER
United States
About 1 month using the app
TYDAL replied January 5, 2023

Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. 😊 All the best, Kevin

November 27, 2022

Best app! The support are amazing would recommend to anyone to use. Arianne is the best agent i have spoken to.

ShopQuick
United Kingdom
About 1 month using the app
TYDAL replied November 27, 2022

This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

Edited April 28, 2023

Abbie is the best, she helped me and fixed my problems, she deserve a raise of money and maybe some bonus

BuzzOff
Spain
About 1 month using the app
TYDAL replied May 1, 2023

Thank you for sharing your experience! We appreciate your business and look forward to assisting you in the future. - Lea, Rivo Support Manager

December 30, 2023

App is great and the support team is very helpful. Highly recommend!!!

Serene Rage LLC
United States
25 days using the app
TYDAL replied January 5, 2024

Thanks so much for your wonderful review! We're really glad you're enjoying our app and finding our support team helpful! We appreciate the recommendation!
- Lea & Rivo Team