TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to streamline product review management in Shopify stores. They appreciate its seamless integration, features like photo reviews, automated requests, and customizable widgets that boost customer trust and conversions. The user-friendly interface and reliable performance are also noted, along with responsive and effective customer support, making it a valuable tool for e-commerce operations.
Refine
-
By rating
Abbie at customer service is exceptional ! Love the App. A must have for small all businesses ! GET THE LOYALTY APP TOO
Thank you so much for your kind words about the app! We're thrilled to hear you had a great experience with our team. Your support means the world to us! - Lea, Rivo Support Manager
Súper útil y el servicio al cliente muy efectivo! la recomiendo y lo mejor que la para la principal función que es obtener review es totalmente gratis!
¡Gracias por tus comentarios! ¡Me alegra saber que disfrutó de nuestra aplicación de revisión y que la encontró útil! Nos encanta brindar un servicio de atención al cliente eficaz y nos complace que lo haya experimentado. Gracias por recomendarnos 😊 - Lea, Rivo Support Manager
So far so good!
Awesome to hear! Let us know if you need anything. We're here to help!
- Lea & Rivo Team
Support was great. I was able to customize the review product and also my app was upgraded multiple times. I was able to remove the powered by rivo line for free. 5/5.
Your review means the world to us! 🙌 We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
thank you rivo team to help me , so much great thank for you . let see what will happen to my concern
----
Hi there,
Thank you for your feedback, Rahul! I'm so sorry about the hiccup you ran into when customizing the app. I'd like to get to the bottom of what you're experiencing here and see if we can help solve it. I've reached out over email to help make things right!
Cheers,
James
It was vey easy to install and fit seamlessly into my website. My customer care agent Lance was awesome and removed the Rivo branding fast and easy for me. Im excited to start collecting my reviews!
Thank you so much for the feedback and 5-Stars! We're so glad you're happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always here happy to help! All the best, Kevin
I have a new Shopify shop and 10 minutes speaking with Mica has saved me hours of time, I would definitely recommend and if you are not sure of anything just ask
Thank you for taking the time to leave us a feedback! It was our pleasure to assist you with your concerns. Don't hesitate to reach out if you need further help. Best of luck on your new venture! - Lea, Rivo Support Manager
Jel was amazing at helping me with all my issues. Thank you so much for your exceptional customer service.
We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
Rivo is powered by customer service representatives who make them one of the best providers to deal with. This morning I was again impressed by Abbie who not only did as asked but took the time to offer inciteful tips on how to improve certain features. She was respectful and helpful. I have to deal with many companies and many giants on a daily basis and they could all learn a lot from the service I got today. We often forget that the operators who face the public in our businesses are the face we show the world. I wish that every company I had to deal with had an Abbie because my shop would be at the top by now. Thank you
Thank you so much for taking the time to leave us a review! We're delighted to hear that our support team went above and beyond to assist you. We truly appreciate your business and hope to continue to exceed your expectations in the future. - Lea, Rivo Support Manager
Abbie was amazing and super helpful. She offered several suggestions to help me get the most out of the Rivo app, she even suggested to setup the Loyalty Rewards program. I cant wait to see what these two apps do for my business. Thank you Abbie!
Thank you so much for your choosing to use our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. We're always here for you. Best wishes, Kevin