TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,157)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

February 19, 2023

Awesome help and really good service, 10/10 overall.
Arianne was really sweet and helpful. Always the best service!

Dogfacesweden
Sweden
About 1 month using the app
TYDAL replied February 19, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
Thanks, Kevin

December 26, 2023

so helpful
and alot of amazing staff

Shopstevestyles
Nigeria
26 days using the app
TYDAL replied January 5, 2024

Thanks for your kind words! We're thrilled to hear you love our support team. Your feedback means a lot to us.
- Lea & Rivo Team

January 31, 2024

Perfect customer support and great app!

Tevo Lifestyle
Netherlands
12 days using the app
TYDAL replied February 2, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Rivo Team

January 28, 2023

The App is amazing, the client service is top i definitely recommand it and special mention too Paul.He is very Nice and adorable :)

Rafinity World
United States
About 1 month using the app
TYDAL replied January 30, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

September 18, 2023

Rivo truly feels like a friend! Their team is not only responsive but also genuinely cares. It's rare to find such a heartwarming and reliable app experience.

Highora
United States
About 1 month using the app
TYDAL replied September 19, 2023

Thank you so much for your kind review! We're glad to hear that you find our app and support to be reliable. We strive to provide the best experience for all our users. 😊
- Lea & Rivo Team

Edited June 24, 2023

Very helpful and cared about wanting to help me figure out what would be best for my website reviews!! Thanks, Paul for your assistance

Colorful Wax Creations
United States
About 1 month using the app
TYDAL replied June 26, 2023

Thank you so much for your feedback! So happy to hear that the our team was able to provide you with helpful and personalized assistance for your store. We genuinely care about making sure our customers are happy with our services, and it's great to hear that we hit the mark! - Lea, Rivo Support Manager

January 26, 2023

I really love using this App. Mica was very helpful throughout the process and even suggested tips for my online store!

Annie Swimwear
United States
About 1 month using the app
TYDAL replied January 26, 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 15, 2022

Ryan was fantastic at making sure everything was all set to go!! Hopefully this app help with my stores selling!

Tallulah Rey
United States
About 1 month using the app
TYDAL replied July 15, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

December 21, 2022

Arianne helped me a lot, fast replier, straight to the point with great attitude, Thank you Arianne! and the app is wonderful and easy to use.

Blarios
United States
About 1 month using the app
TYDAL replied December 21, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

December 2, 2022

I just used this app for reviews and it was seamless and really easy to use, I had a customer service worker (Mica) to help me and she went above and beyond. Telling me things that I needed to know clearly and concisely whilst also being really positive all throughout. Just from this experience I can't recommend the app enough!

AtmosLighting
United Kingdom
About 1 month using the app