TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,499)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

March 23, 2023

rivo app is a great app for review is so easy thank you so much rivo and thank you jel from support this girl was helped me so much

Splentsy
Morocco
4 months using the app
TYDAL replied March 23, 2023

We're overjoyed to hear that you're having a positive experience with our app and services. Your support means the world to us!
Thanks, Kevin

June 14, 2023

Great service and customer support. Really appreciated how quick and responsive they were to my request.

Green Zebra Markets
Canada
4 months using the app
TYDAL replied June 15, 2023

Thanks so much for taking the time to write this review! We always strive to make our customers feel valued and heard. Thanks for choosing Rivo, and we hope to work with you again in the future! - Lea, Rivo Support Manager

February 9, 2023

I received fantastic customer support from Rivo, specifically from their representative Abbie. Abbie was quick to respond, polite and provided exceptional assistance. It's great to see this level of customer service, and I hope Rivo values and retains employees like Abbie.

The Passion Palace Co
United States
4 months using the app
TYDAL replied February 9, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. ✨ Best wishes, Kevin

August 25, 2023

Very quick, efficient and proffessional. I didin't have to do anything and i took only like 15minutes and not few days like other apps

Pszczeli Fyrtel
Poland
4 months using the app
TYDAL replied August 30, 2023

Thank you so much for your awesome review! 😊 We're thrilled to hear that our app was efficient for you! It's our aim to make things super convenient for our customers. Thanks for choosing Rivo!
- Lea & Rivo Team

July 29, 2022

Estou a usar esta app pela primeira vez e tive um apoio extraordinário do Lance, apoio ao cliente, que foi super rápido e prestável.
Gostei e recomendo!

Positivibes
Portugal
4 months using the app
TYDAL replied July 29, 2022

Muito obrigado por escolher nosso aplicativo e por nos recomendar à comunidade! 🍻 Saúde, Kevin

Edited November 22, 2022

Therese was super helpful, polite and very efficient. A credit to your CS team! Ever went in and customsed my store for me! This app will help my store gain the trust of my potential customers. Thanks a lot

London Wood
United Kingdom
4 months using the app
TYDAL replied November 9, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

January 23, 2023

Absolutely stellar app and dev crew. Support from Pete was lightning fast and second to none. Tons of free features and just all around really good experience.

Bombspell
United States
4 months using the app
TYDAL replied January 23, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

April 20, 2022

Helpful, easy to use app. Support were helpful and suggested other apps which would help me grow my customer base

Bulletproof Gear
United Kingdom
4 months using the app
TYDAL replied April 20, 2022

We truly appreciate you using our app, and thank you for taking the time to leave feedback! Please feel free to contact us anytime if you have any questions or experience issues along the way. We're always here to help. 😊 Much appreciated, Kevin

September 7, 2023

Great support channels, they have people who are certified 95% (with an error of ±5%) human and above, responding to your inquiries right away!

Coaster Melodies
United States
4 months using the app
TYDAL replied September 12, 2023

Thank you for your review! We're happy to hear that our support team was helpful and efficient. We're always here to assist you whenever you need us.
- Lea & Rivo Team

November 11, 2022

Abbie helped me set up the app and gave me all of cool options to customize it to my branding. I really appreciated that and helped figure out to customize parts of my store to make it look better by giving me good suggestions to make my site better.

Pets Vendor
United States
4 months using the app
TYDAL replied November 14, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin