TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,160)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

March 10, 2023

100 out of 10 the info I received help me out a lot thanks to Mica is the best I could not have had a better person then Mica

Love In Hart
United States
About 2 months using the app
TYDAL replied March 12, 2023

Here at Rivo, providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app!
Cheers, Kevin

June 21, 2023

Customer service was very precise and professional throughout our session, Jel went above and beyond and assisted me through the process. She also referred additional services that would improve my store experience.

VIBRANT FLOWW
United States
About 2 months using the app
TYDAL replied June 22, 2023

Thank you so much for your kind words! We strive to go above and beyond to assist our customers. We appreciate your feedback and are always happy help! - Lea, Rivo Support Manager

February 2, 2023

Fast and quality customer support by Jel. Great app overall would be really nice if the ratings were also available to showcase in homepage.

theGull
Türkiye
About 2 months using the app
TYDAL replied February 2, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

June 13, 2023

Incredible service! Quick and helpful Costumer service ☺ Arianne did more than what I asked for and provided the best experience possible ♥

Nippon Kingdom
France
About 2 months using the app
TYDAL replied June 15, 2023

Thank you so much for your feedback! We always aim to go above and beyond for our customers and provide the best experience possible. Have a great day! ♥ - Lea, Rivo Support Manager

June 27, 2023

Was really helpful. We resolved my problems and even added some new things to my store. I actually think she's the best assistant in the world.

smooth
Finland
About 2 months using the app
TYDAL replied June 29, 2023

Thanks so much for the kind words! 😊 It was our pleasure helping you out, and we're thrilled we could make your store even better. We truly appreciate your feedback! 🙌 - Lea, Rivo Support Manager

November 19, 2022

Everybody at rivo is awesome . Super helpful and funny. Very fast response time and the apps themselves are easy to use and awesome.

simply
United States
About 2 months using the app
TYDAL replied November 21, 2022

We are pleased that you had a great experience with us! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will always be delighted to assist you. 🙌 All the best, Kevin

June 19, 2023

my experience was easy and excellence with Paul. I will recommend. It is the free feature that really got me. Love it.

MELCY Boutique
United States
About 2 months using the app
TYDAL replied June 19, 2023

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us. - Kevin

April 15, 2023

Perfekte Service sehr nett und höflich und hat mir schnell geholfen ohne Probleme ich kann jedem weiter empfehlen

Fantastic4buy
Germany
About 2 months using the app
TYDAL replied April 17, 2023

Schön, dass Sie mit unseren Dienstleistungen zufrieden sind! 🙌 Vielen Dank für die wunderbare Bewertung und wir wissen es wirklich zu schätzen, dass Sie uns helfen, uns zu verbreiten! Ein Hoch auf den Erfolg für Sie und Ihr Unternehmen!
Alles Gute, Kevin

May 15, 2023

She did very well she went above and beyond great communication great responses and I really appreciate her taking the time out and help me

Msunderstood Goofy Treats LLC
United States
About 2 months using the app
TYDAL replied May 16, 2023

Thank you so much for sharing your experience with us! We're thrilled to hear that your issue was resolved and appreciate your kind words. We always strive to deliver excellent communication and support. Thank you for choosing Rivo! - Lea, Rivo Support Manager

June 6, 2023

really great app and excellent service 24/7 offering options for starters at no cost. highly recommended for beginners and also those who have already been in the business for a while. their prices are very affordable. its a five star for me now and everytime.

Eddfitnes Multipurpose Online
Greece
About 2 months using the app
TYDAL replied June 7, 2023

Thank you so much for your amazing review! It means a lot to us. We always strive to provide top-notch service. We hope you continue to find value in our app. Please let us know if there's anything we can help you with! Cheers! - Lea, Rivo Support Manager