TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,505)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

August 14, 2024

Jamie was a great help and shared valuable information/tips for me to get started using the app!

Earth Toned Tea
United States
22 days using the app
TYDAL replied August 16, 2024

Thrilled to hear that! We're always here to provide tips and help you get the most out of the app. Thanks for the feedback! 🌟
- Kevin & TYDAL Team

September 14, 2024

Perfect for a free app, all the basic needs are there, easy to understand and navigate

Productify
Pakistan
1 day using the app
TYDAL replied September 16, 2024

Thanks for the great review! We're glad you find the app perfect for your needs and easy to use. 😊
- Kevin & TYDAL Team

August 24, 2024

An amazing and easy to use application, what more could you ask for? A true work of art and how it looks, simply AMAZING. 10 out of 10
The helping service is amazing and very friendly too.
THANKS to James to be helping me all the time. <3

Essential Decants
Spain
1 day using the app
TYDAL replied August 25, 2024

Wow, thanks for such a glowing review! We're thrilled you love the app and our support team. Your happiness is our top priority! ❤️
- Kevin & TYDAL Team

September 8, 2024

The team is incredibly attentive, friendly, and quick to respond. Their excellent customer service made everything smooth and pleasant. A special thanks to Adrian for his outstanding support. Highly recommended!

Nexora
Spain
3 days using the app
TYDAL replied September 9, 2024

Thank you for the glowing review and the shoutout to our support team! We're so glad everything went smoothly. Thanks for recommending us!
- Kevin & TYDAL Team

October 21, 2024

Same was very helpful in removing the branding. Thank you!

BARK AND BAUBLE
United States
15 days using the app
TYDAL replied October 23, 2024

We're glad to hear you received the help you needed! Thanks for your feedback, and we're here if you need anything else. 🌟
- Kevin & TYDAL Team

September 6, 2024

Great service! Thanks Jamie for all your help.

LeiBruce
China
About 1 month using the app
TYDAL replied September 8, 2024

You're welcome! We're glad to have been able to help. Thanks for your kind words! 😊
- Kevin & TYDAL Team

August 6, 2024

Excellent customer service, fast and efficient! Shoutout to Sam who assisted me on my order

ComoEnCasaLila
Spain
28 days using the app
TYDAL replied August 7, 2024

Thanks for the shoutout! Thrilled to hear you received excellent service. We'll pass your kudos along to the team! 😊
- Kevin & TYDAL Team

October 1, 2024

i would like to thank Jamie so much for her professional assistance in verifying my store account and in setting up the TYDAL app in my store.
i am wishing her the best of luck and best regards.
yafaprograms.shop
youssefelhanafi@hotmail.com

Yafaprograms.shop
Egypt
15 days using the app
TYDAL replied October 2, 2024

We're so glad to hear that our support team was able to assist you effectively! Thanks for your kind wishes and the great feedback. 😊
- Kevin & TYDAL Team

September 6, 2024

Great experience! Customer service is amazing and so quick. I am creating my website on my own and this is probably the best help I have received in the 2 months I have been working on my webpage.

JCMarie
United States
About 19 hours using the app
TYDAL replied September 8, 2024

We're thrilled to provide you with great support as you build your website! Thanks for sharing your experience. We're here to help anytime you need us! 😊
- Kevin & TYDAL Team

July 10, 2024

So far I'm impressed. Prompt response time. Which is important to someone like myself. Extremely knowledgable. I was provided helpful responses to each of my inquiries. Highly recommended.

909 LOVE
United States
23 days using the app
TYDAL replied July 12, 2024

Thanks for the high praise! We're thrilled to meet your expectations with our prompt and knowledgeable service. Appreciate your recommendation!
- Kevin & TYDAL Team