TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,168)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to streamline product review management in Shopify stores. They appreciate its seamless integration, features like photo reviews, automated requests, and customizable widgets that boost customer trust and conversions. The user-friendly interface and reliable performance are also noted, along with responsive and effective customer support, making it a valuable tool for e-commerce operations.
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After trying a different app that would not work properly, I found Rivo's app. after the help from Pete I was able to get the app up and running on our page www.jjzdesignz.com.au. Thanks again Pete for your help and now I have a decent app we will be keeping it.
Jon
Administrator and Designs
JJ'z Designz
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Respuesta rápida y efectiva, atención muy amable
¡Muchas Gracias por sus amables palabras! Estamos encantados de saber que tuvo una experiencia positiva con nuestro equipo. ¡Estamos aquí si necesitas algo más!
- Kevin y equipo TYDAL
So far I must say the app is working well. What I am really impressed with is the customer service though. I needed help solving a little problem I had and Mica (Customer Rep) went above and beyond to not only solve my problem, but also provide added valuable information that I wasted not time implementing. :-) Happy Camper
Thrilled to hear you're a happy camper with both our app and customer service! Going above and beyond for you is what we're here for. Thanks for sharing your experience! 😊
- Kevin & Rivo Team
I was just helped by Abbie, and she is the sweetest! Was very helpful, knowledgeable, and went above and beyond to help not only with the app, but with encouraging and supporting my business. I'd give a hundred stars if I could. Thank you so much Abbie
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
JEL!!! your customer service is just the best!
My business owes you big time. The loyalty, email and reviews app is ready to go because of you and I can't wait for my customers to enjoy the services of the 3 apps!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and for using our apps! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Thanks Arrianne! Support is always super helpful - even though I’m only on a free plan, I’m never made to feel I’m any less important!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
Very simple to use. Product support is prompt and friendly. Abbie was very helpful and even gave me suggestions on what else to do to improve my store!
Thank you for your kind words about our app! So happy to hear that you found it easy to use and enjoyed our customer support. Let us know if you need anything else, and we'd be happy to help! - Lea, Rivo Support Manager
Everyone wants to receive the BEST customer service and help when they are doing something new or need help. Well Maria literally was the very best partner I could have asked for. She helped me with my initial request and then provided me helpful insights on things I didn't even know I needed. She allowed me to ask a million questions and gave me links tools and answers for everything I needed. Literally the best human engagement I have had in months. 10/10 Maria is phenomenal!!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Great app/apps. I use them all and they all work great. Customer service team is amazing. I've used them multiple times for questions i had about how it worked. Abbie was great at helping out QUICK and also gave me some tips!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
The set up was quick and easy. Spoke to Lance and he helped out with a few requests. Great app so far!
Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin