TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

January 14, 2023

Très bon service, opérateurs très agréable. Toutes les demandes sont très gentiment réalisé. Je recommande paul comme opérateur.

Freeze Corp
France
4 months using the app
TYDAL replied January 16, 2023

Nous sommes ravis que vous appréciez nos services ! Vos éloges dans votre avis 5 étoiles sont très appréciés ! Merci, Kévin

April 18, 2023

App is super useful. Had a bit of issues at the start but the customer service was super fast and resolved my issues almost immediately.

Dark Knight Apparel
Canada
4 months using the app
TYDAL replied April 18, 2023

Thank you for leaving a positive review! We're so pleased that we were able to help resolve your issue. If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊
Best regards, Kevin

June 7, 2022

Bom serviço de apoio ao cliente através do chat, boas dicas e suporte por parte do Pete. Recomendo o serviço.

Locas Biju®
Portugal
4 months using the app
TYDAL replied June 7, 2022

Estamos muito felizes em saber que você teve uma ótima experiência conversando conosco. Se houver mais alguma coisa que você precise ao longo do caminho, não hesite em nos informar. Nossa equipe ficaria feliz em dar nossas mãos a qualquer momento. 😃 Obrigado, Kevin

July 13, 2023

This app is pretty straight forward and fairly easy to use. Support was very helpful and fast especially Abbie, who was very fast, friendly and informative.

Naclansa
United States
4 months using the app
TYDAL replied July 14, 2023

Glad you found our app easy to use! Our support team is always here to lend a helping hand. We appreciate your kind words and hope you continue to enjoy using our app.
- Lea & Rivo Team

Edited January 31, 2023

I would say it has been an amazing experience. They have excellent customer service that responds quickly and are experts that give tips and advice to help you grow as a business. Paul was such a great help, I mean do not get me wrong the tool has amazing features and works wonders for my business, but I stayed because of the service. Not a lot of companies cherish that anymore. If you are a business owner, I highly recommend going with Rivo.

LovePeaceUrbane
United States
4 months using the app
TYDAL replied January 31, 2023

You are awesome! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

August 15, 2023

Support is awesome!
Quick and easy chat, absolutely helpful and not time consuming at all.
Would recommend

Montiquo
Germany
4 months using the app
TYDAL replied August 18, 2023

Thanks so much for the awesome review! 😊 We're thrilled to hear that you had a quick and easy experience with our support team. We appreciate your recommendation!
- Lea & Rivo Team

October 4, 2023

Great Service

Christmas Corner Club
United Kingdom
3 months using the app
TYDAL replied October 6, 2023

Thank you for your review! We're thrilled to hear that you enjoyed our support service.
- Lea & Rivo Team

November 20, 2022

The help that I got was amazing and I can't thank them enough for the support it really has set me up now for my businessQ!! :)

Christopher Lewis
United Kingdom
4 months using the app
TYDAL replied November 21, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Best regards, Kevin

Edited March 11, 2023

very efficient and went over and above what I needed suggesting new things to help improve my site. highly recommended

-
United Kingdom
4 months using the app
TYDAL replied March 12, 2023

We're thrilled to have exceeded your expectations. Thank you for your kind words and for recommending us to the Shopify community!
Cheers, Kevin

August 25, 2023

Abbie was very polite and helpful. great customer care. She was knowledgeable and attentive with getting me the help i needed. thanks again, Abbie!

Not-a-Dolla General Store By: MANOY CO.
United States
3 months using the app
TYDAL replied August 30, 2023

Thank you so much for your review! We're thrilled to hear that our support team provided helpful assistance. Your feedback means a lot to us! Thanks again, and have a fantastic day!
- Lea & Rivo Team