TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,167)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline product review management in Shopify stores. They appreciate its seamless integration, features like photo reviews, automated requests, and customizable widgets that boost customer trust and conversions. The user-friendly interface and reliable performance are also noted, along with responsive and effective customer support, making it a valuable tool for e-commerce operations.

June 23, 2023

Awesome support. So easy to set up. The support team guided at every step. Would recommend this to every store owner.

Cool Gym Stuff
Canada
About 1 year using the app
TYDAL replied June 26, 2023

Thanks for sharing your feedback! Glad to hear you had an awesome experience with our support team! We're here to assist you every step of the way. - Lea, Rivo Support Manager

November 29, 2023

Mica was of great assistance during the app installation and the response was immediate.

Shop Apparel and Accessories - ZeneWears
United States
About 1 year using the app
TYDAL replied December 1, 2023

Happy to hear you had a great experience and the setup was a breeze. We're always here to assist you!
- Lea & Rivo Team

November 13, 2023

Good customer service

TheWellBeing4All
United States
About 1 year using the app
TYDAL replied November 17, 2023

Thanks so much for your kind words! We strive to provide the best service. Your feedback made our day!
- Lea & Rivo Team

April 1, 2023

Paul has been very helpful and kind. Glad I had an opportunity to work with him. I believe his help will translate into cash !! Thanks Paul ✨✨

Phone FilmStudio
United States
About 1 year using the app
TYDAL replied April 2, 2023

We always aim to provide excellent customer service and are glad to hear that we were able to meet your expectations. We hope that the assistance we've provided will contribute to the growth of your business.
Best wishes, Kevin

December 3, 2023

Rivo has been a great experience for me so far! We had great help from Abbie who went above and beyond what i asked support for which was just a great touch to amazing service! This app has also been the best app for reviews in my opinion. very easy and simple and not complicated to set up at al!! We recommend!!

Janna & Co. Jewellery
United Kingdom
About 1 year using the app
TYDAL replied December 5, 2023

Awesome to hear you love our app! So glad you found it easy and helpful. Thanks for the high recommendation!
- Lea & Rivo Team

November 23, 2022

I started the chat process by requesting that my store be added to the priority emailing. Pete was the representative to respond to my request. He was quick, proficient, and polite in completing my request. My experience with Rivo has been the same every time, as this was not my first use of the support team. I had help with both the Rivo Review and Rivo Pop-up and I have no complaints.

Bela Flor Co
United States
About 1 year using the app
TYDAL replied November 23, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

March 10, 2023

great costumer support thanks for amazing service . i wish it remains the same in future thank you rivo .

Bawaals
India
About 1 year using the app
TYDAL replied March 12, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

November 16, 2022

The App is exactly what I was looking for to have customers leave reviews along with pictures! Highly recommended for the App and Customer Service, the customer service is amazing the customer representative Abbie was absolute wonder, you just don't find customer service like this anywhere!

Bake Stop Shop
Canada
About 1 year using the app
TYDAL replied November 16, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! 🙂 Best wishes, Kevin

October 24, 2022

This app has been a breeze to use and allows us to easily keep on top of the review system of our store. Mica was incredibly helpful and a pleasure to interact with!

NutriVita
South Africa
About 1 year using the app
TYDAL replied October 24, 2022

Thanks for the positive 5-Star review! 🌟 If you have any further questions or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin

March 12, 2024

Great communication, Fast and Easy!

MVTFASHION.COM
United States
13 minutes using the app