TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,166)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline product review management in Shopify stores. They appreciate its seamless integration, features like photo reviews, automated requests, and customizable widgets that boost customer trust and conversions. The user-friendly interface and reliable performance are also noted, along with responsive and effective customer support, making it a valuable tool for e-commerce operations.

Edited May 22, 2024

Enkel app att använda och snabb och bra support via livechatten. Sam i supporten är otroligt trevlig och serviceinriktad. Rekommenderas!

cottonandwood.se
Sweden
Almost 2 years using the app
TYDAL replied October 24, 2022

Vi är så glada att du gillar vår app och våra tjänster! Tack så mycket för den positiva feedbacken och recensionen! 🌟Bästa hälsningar, Kevin

February 14, 2023

Paul has been VERY helpful. He was with me every step of the way and provided me EXCELLENT service. THANK YOU RIVO!!

MM Pharmaceuticals
Canada
Almost 2 years using the app
TYDAL replied February 14, 2023

Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support. Cheers, Kevin

Edited January 14, 2023

this app is the best super easy to use and the customer service is super fast i removed the powered by trademark and ABBY from customer service went above and beyond she did it for free and also showed love to my social media and gave me great suggestions for my website im nothing but grateful I was connected to Abby!!

Kat Love Fashion
United States
Almost 2 years using the app
TYDAL replied January 16, 2023

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

January 20, 2023

Its been about 5 minutes of downloading this app and so far its pretty easy to pick up. I started the chat with Abbie to remove the RIVO branding and that led to a conversation about how to improve my store too.

So far very impressed!

CALIROD
United States
Almost 2 years using the app
TYDAL replied January 22, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

December 29, 2023

Very awesome. Big help from Jel. My personal best support

Glow Closet Plus
United States
21 days using the app
TYDAL replied January 5, 2024

It's great to hear you had a great experience! We always strive to give top-notch support. Thanks for sharing!
- Lea & Rivo Team

December 15, 2022

The customer service rep Jal is amazing!!! she is the reason I am keeping the app and changing my plan to a paying plan

Simply Gorgeous Hair and beauty Boutique LLC
United States
Almost 2 years using the app
TYDAL replied December 19, 2022

Awesome! We truly appreciate you using our app! Thank you so much for upgrading your plan and we are so grateful for your positive feedback and review! ✨ Best wishes, Kevin

Edited July 22, 2024

Tuve apoyo de Jamie en esta ocasión, me ha gustado mucho la aplicación y la asesoría por parte de los miembros del equipo, totalmente recomendado, es una aplicación que uso a diario y funciona muy bien.

micacitamex
Mexico
Almost 2 years using the app
TYDAL replied March 29, 2023

Gracias por tomarse el tiempo para compartir su experiencia positiva con nosotros. Estamos encantados de saber que pudimos brindarle el soporte que necesitaba y que ha encontrado que nuestra aplicación es útil todos los días. Agradecemos tu recomendación y esperamos que sigas disfrutando de nuestra aplicación.
Mis mejores deseos, Kevin

Edited March 28, 2024

rivo app is great and easy to setup even in greek language.. Sam also was really nice and supportive. thank you!

coolnmore.gr
Greece
Almost 2 years using the app
TYDAL replied May 25, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

November 2, 2022

quick response in helping remove the branding. gave extra advice to help me increase my brand awareness.

J & M Designs LLC
United States
Almost 2 years using the app
TYDAL replied November 2, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

November 17, 2023

The app is working wonderful and the customer service is flawless. Definitely looking forward to move my business forward with the support from Rivo and its staff.

For example, I needed some assistance with the app and I immediately received support from Mica. She was quick in responding and managed to answer all my questions in an expedited fashion.

Thank you again for all the support.

VETERANO APPAREL
United States
21 days using the app
TYDAL replied November 22, 2023

So glad to hear you're happy with our app and support! We're excited to help move your business forward. Thanks for your kind words!
- Lea & Rivo Team