TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,153)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

November 15, 2023

The review app is very useful and helpful, definitely recommend!

A+ Berry
United States
11 months using the app
TYDAL replied November 17, 2023

Thanks so much for your kind words! We're thrilled you find our app helpful, and we appreciate your recommendation.
- Lea & Rivo Team

November 23, 2022

I have never had better service than from all of the Rico products. I highly recommend them! SO helpful and so Prompt!

Loonacy
United States
11 months using the app
TYDAL replied November 23, 2022

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

January 13, 2023

Customer support (for me it was Pete) has done an awesome job so far helping me out with the reviews and pop ups! I can tell that they truly care about my success. I look forward to working with them more!

Iced Out Supplements
United States
11 months using the app
TYDAL replied January 16, 2023

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

September 17, 2022

Support(Alex) is really helpful and replies fast. The app shows reviews without a watermark so thats good

AnimeRSA
South Africa
11 months using the app
TYDAL replied September 19, 2022

Thank you so much for the 5-stars! Let us know anytime if you need further help along the way. Much appreciated, Kevin

July 22, 2022

We were with Collectus for over 2 years, however they shut down. They recommended this app instead and I am super happy with it so far. I was able to install the app, import my reviews and customize everything within just 30 mins. Lance helped me out with some issues and the support was very quick. Love it so far!

Mayuoilcare
Canada
11 months using the app
TYDAL replied July 22, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. If you ever have further questions or if we can help along the way, please don't hesitate to let us know. Our team would be delighted to assist you. 🤩 Cheers, Kevin

June 18, 2023

Very nice customer service, quick responses and overall a very good plugin for my website. Also, on top of all of this, it's free!

Vision Vacuums
Iceland
11 months using the app
TYDAL replied June 19, 2023

It's music to our ears that you are happy with our app and customer support! Your 5-star review is much appreciated! 🌟 - Kevin

March 21, 2023

Good JOB

Athletic Gear
United States
11 months using the app
June 8, 2023

Very helpful! Love the help and the feedback! walked me through my troubleshooting and removed their logo from my site as well.

Another Way Boutique, LLC
United States
11 months using the app
TYDAL replied June 9, 2023

Thank you for your kind words! We're glad to hear our suggestions were valuable. It was a pleasure working with you and We're happy we could resolve your issues. Let us know if you need further assistance! - Lea, Rivo Support Manager

January 15, 2023

Amazing customer service all round. I was a little worried at first (as a first time user) but all my questions were answered in a timely and respectful manner. Thank you Paul!!

De Luxe
United States
11 months using the app
TYDAL replied January 16, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

March 25, 2023

Easy setup. Thanks Jel for helping out here and giving feedback and extra effort to our shop. Would totaly recommend the app and the great customer service - especially of Jel!

potflourri
Germany
11 months using the app
TYDAL replied March 26, 2023

We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your wonderful feedback with us!
Much appreciated, Kevin