TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,166)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

October 24, 2022

Overly helpful, answered all of my questions including the once that I didnt even know that i had. Great service

The Stitch Faucet
United States
21 days using the app
TYDAL replied October 24, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

December 8, 2023

i liked this app it is very usefull and also help servis is very quick and kind.

Rojbags
Sweden
16 days using the app
TYDAL replied December 13, 2023

So glad you're happy with our app and service! Thanks for the great feedback!
- Lea & Rivo Team

October 26, 2023

非常高兴,也非常感谢客服的帮助,我是新手,在数据格式这里做的有问题,再次感谢客服手把手的教我,帮我格式化数据

Aothia Official Store | Aothia Online
United States
19 days using the app
TYDAL replied October 31, 2023

感谢您的友好反馈! 我们很高兴我们的客户服务能够逐步指导您。 我们随时为您提供帮助并确保为您提供顺畅的体验。
- 凯文和里沃团队

September 20, 2023

I highly recommend the Rivo Product Reviews app & UGC. In my Initial setup, Arianna responded quickly and guided me In the best possible way.

Stylish Soirée
France
20 days using the app
TYDAL replied September 22, 2023

Thank you for the kind words! So glad to hear our team was able to provide quick and effective guidance during your setup. We appreciate your recommendation!
- Lea & Rivo Team

April 27, 2022

I really appreciate the fast support and super helpful support. Great experience so far - looking forward to getting my reviews set up on the great-looking app.

Coocurio
United Kingdom
20 days using the app
TYDAL replied April 27, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Much appreciated, Kevin

May 18, 2023

customer representative abbie helped me a lot thank you for everything thank you for helping me with all my problems

safnaturaltaki
Türkiye
20 days using the app
TYDAL replied May 19, 2023

Thank you so much for sharing your experience with us! It means a lot to hear that our support team was able to help you out with all your concerns. We're always here to assist you, and we look forward to serving you again soon! ❤️ - Lea, Rivo Support Manager

April 2, 2023

One of the best customer Services Agents I was ever in contact with. Pete's amazing!
Also the app is really good and offers a lot of features.

doggy-loved
Switzerland
20 days using the app
TYDAL replied April 3, 2023

Your feedback has made our day! We're so glad you had a wonderful experience with our app and services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us!
All the best, Kevin

August 3, 2022

Awesome support from Lance and tons of useful features included. This will be the first review app I check out for future stores!

Remote Learning Cubby
United States
20 days using the app
TYDAL replied August 3, 2022

Thanks for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

April 13, 2023

I had a great experience with Abbie today. She was quick to replay and gave some great suggestions to help me improve my store as well. Thank you very much Abbie

Crazymoonshiner.com
Denmark
20 days using the app
TYDAL replied April 13, 2023

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed!
All the best, Kevin

August 14, 2023

Pete was amazing from the onset. He was really helpful, friendly, and supportive in helping me getting set up and ready to roll. I'm really pleased with the service and with the product. Their UI is VERY nice. Much better than Judge.me. Now that I've switched I likely won't be going back.

Zaydan NYC
United States
20 days using the app
TYDAL replied August 17, 2023

Thank you so much for the kind words! It's great to hear that our team made your experience awesome. 🙌 We're thrilled that you're pleased with our support and app. Let us know if there's anything else we can do for you!
- Lea & Rivo Team