TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,593)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales by building customer trust through displaying reviews. They value its seamless Shopify integration, customizable review displays, and user-friendly interface. Key features include automated review requests and support for photo and video reviews. Merchants also praise the easy installation and exceptional customer support, especially noting the responsiveness of staff members like Sam and Jamie.

August 23, 2022

Very nice and responsive, they have a very cool and useful app. I fully recommend it and I use it in all of my stores.

wa-ride
Spain
3 months using the app
TYDAL replied August 23, 2022

We greatly appreciate you using our app! Thank you so much for the positive words and for recommending us to the community. 🙌 Cheers, Kevin

March 9, 2023

Arianne helped me get verified on the app and provided many helpful suggestions to my shop. She was very kind and gave clear explanations ! I really recommand this app !

Naely Studio
France
3 months using the app
TYDAL replied March 9, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us.
Best regards, Kevin

November 27, 2022

We used this app to help gain subscribers by email. It has been helpful with the automated pop up from Rivo! Every time there is an issue someone is available to assist even during the weekend! We are now trying the review product and will provide a review once it's been used by a customer. Great job Rivo small businesses need you!

A.L.O.E. (A little of Everything) LLC
United States
3 months using the app
TYDAL replied November 27, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

September 3, 2023

Sweet staff (Arianne) providing information and encourage the conversation. Wish you the best

mixelz
United Arab Emirates
3 months using the app
TYDAL replied September 8, 2023

We're thrilled to hear that our team's suggestions were helpful! We strive to provide top-notch support for all our customers. Thank you for your feedback!
- Lea & Rivo Team

May 21, 2023

very nice app for review and customer support is an awesome I liked this app for reviews recommendation to download this app for your shopify

FMR NUTS
India
3 months using the app
TYDAL replied May 22, 2023

Thank you so much for your kind words about our app! We're thrilled to hear that you enjoyed using it and that our customer support team was able to help you out. We appreciate your recommendation! - Lea, Rivo Support Manager

November 9, 2022

One of the most effective installments for your store! Very easy to add and set up, most of the things are self-explanatory. However, when I needed some customer's support, I effortlessly got it! Abbie was fantastic and knowledgeable, assisted me with branding removal and was really proactive helping me to make a few more improvements. Really excited to experience the benefits of having this app on my website!

OMG Bikinis
United States
3 months using the app
TYDAL replied November 9, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

March 17, 2023

Super easy to set up; Love that they have complimentary apps (Email pop ups & loyalty) but two thumbs up to Jel that assisted me over chat. Fast, efficient, friendly; super impressed overall. Thank you!

Sweet Pea Kids
South Africa
3 months using the app
TYDAL replied March 19, 2023

We're thrilled to hear that the setup process was hassle-free for you. Thank you for your kind words, and please let us know if you have any questions or need further assistance.
All the best, Kevin

October 19, 2022

I am using this app to display reviews on my store and the customer support team was helpful in taking their branding off my store for free

The Quade Method
United States
3 months using the app
May 6, 2023

Abbie is a-superstar , she helped setup and remove the widgets water marks and even went beyond and above to help me out with my website . excellent customer service

DIRTBUSTERScanada
Canada
3 months using the app
TYDAL replied May 8, 2023

Thank you so much for your kind words! It's always our pleasure to go above and beyond for our customers. We're happy to hear you had a great experience with our app and support teams' assistance! - Lea, Rivo Support Manager

February 3, 2023

I found Abbie to be an awesome help getting started. At this early stage I will see how it goes, but for now, i'm happy :)

spritesaliveprints
Australia
3 months using the app
TYDAL replied February 5, 2023

Awesome! Thank you so much for giving us a 5-star review! 😃 Much appreciated, Kevin