TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,553)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

August 8, 2023

easy to use, set up and great / prompt service. Rivo coming for that # 1 review and UGC spot.........

High St Studio's
United States
3 months using the app
TYDAL replied August 10, 2023

Thank you so much for your awesome feedback! 😊 We're thrilled you found our app easy to use and set up. Your kind words mean a lot to us, and we truly appreciate your support!
- Lea & Rivo Team

January 5, 2023

Incredible customer service! And its free! Would be nice if there would be a way to make it so only people who have an account on your website/who are confirmed to have bought the product can review it. But still an amazing app!

Flight Sim Store
United Kingdom
3 months using the app
TYDAL replied January 5, 2023

These are excellent suggestions! 😃 Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin

February 4, 2023

Jel was such an amazing help with the business. She gave me tips on how to make my site even better! I'm new and starting my first online business. Jel made it easy and felt genuine with her responses. It was nice to see an actual person helping an not a chat bot. Thanks to her, my confidence gained a massive boost.

OUTCAST
United States
3 months using the app
TYDAL replied February 5, 2023

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! If any questions come up or if we can help along the way, please don't hesitate to let us know. 🙌 All the best, Kevin

November 3, 2022

I love the app and Abbie help me along the way. She was very knowledgeable and explained what she was about to do step by step. She was willing to give suggestions and I really appreciate it. I learned a lot from her and it was very simple steps but I felt that I had accomplished a lot. Abbie is awesome, she rocks.

Trinjama
United States
3 months using the app
TYDAL replied November 4, 2022

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

September 28, 2023

great app

PatiKonfor™
Türkiye
3 months using the app
TYDAL replied October 4, 2023

Thanks for your feedback! We're glad you're enjoying our app. Feel free to reach out if you have any questions or need assistance!
- Lea & Rivo Team

August 8, 2023

He was friendly, respectful, and helpful. He makes it fun to talk to. He also gave some tips I can use, which is really helpful

Bre’s Beauty
United States
3 months using the app
TYDAL replied August 10, 2023

Thank you so much for your kind words! It means a lot to us to hear that you found our support helpful. We're always here to share tips and provide the best possible experience for our customers!
- Lea & Rivo Team

August 3, 2023

Great customer service. Very polite. Helped me with everything I needed and more!
Also, very easy to set up. Didn't even take two minuets.

Bakers Dozen Boutique
United States
3 months using the app
TYDAL replied August 7, 2023

Thanks for your awesome feedback! We're glad our team could assist you beyond your expectations! 🙌 It's great to know that our setup process was a breeze for you too! We appreciate your support and can't wait to assist you again!
- Lea & Rivo Team

March 22, 2023

As always, the Rivo team is great! Paul was super helpful. Although I only needed one thing, I got lots more resources. I can always appreciate great customer service and Paul definitely delivered and more!

Rebel Luv
United States
3 months using the app
TYDAL replied March 23, 2023

We're thrilled you had a positive experience with our services! Our team works hard to ensure every customer is satisfied, so it's great to receive feedback like this.
Thanks, Kevin

September 27, 2023

Perfect work with Ms. Arianne.

Crayon Cosmetic
India
3 months using the app
TYDAL replied September 29, 2023

Thank you for the feedback! We're thrilled to hear that you had a great experience! Our team works hard to provide excellent service. 😊
- Lea & Rivo Team

August 25, 2022

This App is so easy to use. Thank you abbie for everything you have such amazing customer service. Thank you

xtraordinaryshirts510
United States
3 months using the app
TYDAL replied August 26, 2022

We're so glad that you are happy with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin