TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,553)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

July 13, 2022

This app is very easy to use and Lance was amazing to work with. He removed the Rivo branding from my store in no time as well as answered all my questions I had. 10/10 would definitely recommend the app if you are looking for an efficent app and friendly customer service!

The Candle Cellar & Co.
United States
3 months using the app
TYDAL replied July 13, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin

July 9, 2023

Extremely helpful advice and service from Paul , I greatly appreciate the quality of the conversation! Highly Satisfied

BREEZE LUXE
United States
3 months using the app
TYDAL replied July 10, 2023

So glad to hear that our team provided you with helpful advice and suggestions!
We're thrilled you're highly satisfied! 🙌 Let us know if there's anything else we can do for you! 👍
- Lea & Rivo Team

September 29, 2023

Amazing and app and more than that, the chat rep[resnetative I talked to, Jel was so cooperative and quick to assist. She really made my day. She should surely get a promotion, what a professional!

Homies
Pakistan
3 months using the app
TYDAL replied October 4, 2023

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our support team. We strive to provide excellent support and hope to continue providing you with outstanding service!
- Lea & Rivo Team

January 16, 2023

gotta say paul was a big help and kind. i hadnt even started to get into the app and i could tell i was ready to keep it just from the great customer service i received. Thanks again Paul!

duckiesworld
United States
3 months using the app
TYDAL replied January 16, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

May 13, 2023

★★★★★ 5 stars out of 5

i have a really good experience with Rivo, abbie is great, she gave me many advices that how i can make my store better.

Tasty Treats
Canada
3 months using the app
TYDAL replied May 16, 2023

Thank you so much for your kind words! We truly appreciate your support and hope to continue providing exceptional service to you in the future! - Lea, Rivo Support Manager

January 25, 2023

Jel was fantastic!! I asked about one thing and she pointed out some items that I could improve on. They were simple fixes that make a difference. I appreciate all of her help!

Cardciety
United States
3 months using the app
TYDAL replied January 25, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

August 16, 2022

Didn't know they offered so much with in the app. But thanks to Abbie I was able to get the hook up with some awesome features for my online store.

Graphic Tee Shirts
United States
3 months using the app
TYDAL replied August 16, 2022

We truly appreciate the 5-Star review! These reviews make our day here. If you need further help along the way, just let us know. 😃 Thanks, Kevin

February 7, 2023

Great customer service, they are super kind and helpful. I also use two of their apps and plan on adding another one, thank you!

IceToPrecise
Sweden
3 months using the app
TYDAL replied February 7, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

March 6, 2023

Pete is the goat! Very quickly verified my site and enabled some secret tweaks ;) for a free app the support is awesome! Not launched my site just yet but looks great on my site and everything works perfect so far!

Luxe-Art
United Kingdom
3 months using the app
TYDAL replied March 6, 2023

We're over the moon that we have exceeded your expectations. Thank you for your review, it truly made our day!
All the best, Kevin

January 22, 2023

amazing, good communication and giving ideas makes lets me promote my website more and giving free advertisements is the best to help me promote my website and product to sell.. thank you..the best ever

BeYou
United Arab Emirates
3 months using the app
TYDAL replied January 22, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin