TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,144)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

October 17, 2023

As I was figuring out the app, I ran into a few issues that needed extra support. I can to say I had one of the best customer service via chat. These days, I feel like most of the chats are all AI driven, but this was definitely a real person. Abbie was amazing and did even more than what I needed and so nice. So far, I would recommend the app for a easy and friendly product review app.

Dear Amelia and Co
United States
9 months using the app
TYDAL replied October 20, 2023

So glad you had a great experience with our support team! We're always striving to provide top-notch support. Thanks a lot for recommending us!
- Lea & Rivo Team

October 23, 2023

The app is unique and not too complicated, and a special thanks to Abbie, for her fantastic customer service I never received such attention and the willingness to help, Thank you, Abbie.

GANADOR
Morocco
9 months using the app
TYDAL replied October 25, 2023

Thrilled that you're liking the app and finding it easy to use! Your feedback made our day. Thanks a lot!
- Lea & Rivo Team

April 4, 2024

Great customer service!

Sword Slice
United States
13 minutes using the app
TYDAL replied April 8, 2024

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & TYDAL Team

November 7, 2022

I used this app to customize my favicon with ease, and I received awesome bonuses and customer service assistance from Abbie. The Rivo product reviews app can only be a win win for my online store. Thank you for the professionalism and prompt responses to my needs in helping me to increase the sales and user generation for my store.

Easton Bay
United States
9 months using the app
TYDAL replied November 8, 2022

Thank you so much for the thoughtful feedback and 5-star review! 🌟 We truly appreciate you using our app and if you ever have any further questions or if we can help along the way, feel free to contact us anytime! Much appreciated, Kevin

January 29, 2024

App is Good and Abbie is Awsome

SmartEtek® Nutrition Food Scale
United States
About 2 hours using the app
TYDAL replied January 31, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Rivo Team

July 30, 2023

Excellent! The representative on chat was extremely helpful and efficient! Was able to answer all questions!

Miel Jewelry
United States
9 months using the app
TYDAL replied August 2, 2023

Thank you so much for the awesome review! We're thrilled to hear that our support team was helpful in answering all your questions. 🙌 Your kind words made our day!
- Lea & Rivo Team

November 5, 2022

Awesome app and customer service! ------------------------------------------------------------------

ePaua
Netherlands
9 months using the app
TYDAL replied November 8, 2022

Thank you for the 5-stars! 🌟 Cheers, Kevin

December 5, 2022

I used this app and it is very helpful with creating an trustworthy website. I had very good assistance with customer support.

Pretty Little Things
South Africa
9 months using the app
TYDAL replied December 5, 2022

Thank you so much for using our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

July 7, 2023

Easy setup and fast response. Jel was excellent, and she took great care of me. She answered questions and even pointed out a small detail that I missed.

Damn Gina Apparel
United States
9 months using the app
TYDAL replied July 10, 2023

So glad to hear that our setup was a breeze for you and that our support team provided top-notch service! We appreciate your kind words and hope to assist you in any way we can. 🙌
- Lea & Rivo Team

Edited January 14, 2023

I rate this app five stars it is so helpful and you even have someone to guide you on what to do and what will be helpful for your business

Ease
Ireland
9 months using the app
TYDAL replied January 16, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin