TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,563)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

March 6, 2023

Arianne was amazing! She helped me and then went above and beyond. A+++ customer service. Thanks a lot!

Saunsets
United States
3 months using the app
TYDAL replied March 6, 2023

Thank you for your kind words! We're delighted to hear that you're happy with our services. We appreciate your business and look forward to serving you again.
All the best, Kevin

November 26, 2022

great Loox alternative, has alot of customisations and options to do. Mica (customer service representative) really helped also and was a great help in setting the app up :)

SiriusLED
Australia
3 months using the app
TYDAL replied November 27, 2022

Thanks so much for using our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

April 15, 2023

Thanks for the great experience with customer service at Rivo. I always feel that I have great support from Abbie. She goes beyond to help customers like me.

Herblif Nutrition USA
United States
3 months using the app
TYDAL replied April 17, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed!
Best wishes, Kevin

January 19, 2023

First of all the app was easy to navigate and use, plus I had Great help and service getting things set up from Abbie

UndrStnd
United States
3 months using the app
TYDAL replied January 20, 2023

Wonderful! Thank you so much for the 5-stars! Cheers, Kevin

June 6, 2023

Servicio increíble, aplicación de muy buena calidad, y el trato al cliente es genial.
He sido muy bien atendido por Arianne!

Gear Shop Hub
Spain
3 months using the app
TYDAL replied June 7, 2023

¡Gracias por sus amables palabras! Estamos encantados de saber que tuvo una experiencia increíble con nuestra aplicación y que nuestro equipo brindó un servicio al cliente de primer nivel. ¡Siempre estamos aquí para ayudar y asegurarnos de que su experiencia sea la mejor posible! - Lea, Rivo Support Manager

July 23, 2023

Amazing with responding time and very helpful and resourceful, I will def tell others about this app. thanks again!

MZEL
United States
3 months using the app
TYDAL replied July 26, 2023

Thank you so much for your kind words and feedback! We're thrilled you had a great experience with our app. 👍 We really appreciate your recommendation! Let us know if you ever need anything. Happy to help!
- Lea & Rivo Team

March 16, 2022

Love the ease of use, great customer service and wonderful free option! I am happy I found this app!

Welina mai
United States
3 months using the app
TYDAL replied March 17, 2022

We are so pleased to hear that you love our app so far! Thank you for the 5-stars. If you need anything at all, just let us know. 😊 Much appreciated, Kevin

January 8, 2023

The app works as intended.
They have a really kind and patient support team, which helps with every problem.

Zeusspike
Germany
3 months using the app
TYDAL replied January 8, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best regards, Kevin

November 28, 2022

i enjoyed talking to Arianne here service helped me very fluently and she had the best communication, i got new app recommendations which are very great from rivo, i will use your apps from now on the best customer service i have every received. THANKS TO Arianne you merchant advocate.

sartore
South Africa
3 months using the app
TYDAL replied November 28, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

September 3, 2023

Amazing customer support

AuraNest
Switzerland
3 months using the app
TYDAL replied September 8, 2023

Thank you for the kind words! We're glad you had an amazing experience with our customer support. We're here to help whenever you need us! 👍
- Lea & Rivo Team