TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,563)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

January 19, 2023

Amazing Assistent Jel work she´s fantastic, very kinc and very professional as well, not easy to find such people. I was lucky to have come to RIVO and this App, and all for free... what can one expect more?
Thank you so much for your assistance to install this App in my website, so nicely, and will certainly add more features in my website using your other apps. Success to you all.
Vitor Afonso

vitorafonso store
Portugal
3 months using the app
TYDAL replied January 19, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

January 15, 2023

Fast support, simple and clear explanations, best app for reviews, thanks Arianne for helping me :).

Makeih
Italy
3 months using the app
TYDAL replied January 16, 2023

Your review made our day! 🤩 Thank you so much for the 5 stars and awesome feedback! Cheers, Kevin

January 6, 2023

Yaci was extremely helpful and kind. Yaci really hepled me out a ton. She's the best! Yaci even gave me a few extra pointers that will improve my website. I am very grateful.

Beauty By Brandi O
United States
3 months using the app
TYDAL replied January 8, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

October 1, 2023

i think they are best helping people very fast and also precise, 5 star absolutely, thank you Paul.

AlternatEcom
Italy
3 months using the app
TYDAL replied October 4, 2023

Thank you for your kind words! We're delighted to provide quick and accurate assistance. We appreciate your feedback!
- Lea & Rivo Team

October 14, 2022

The First Thing this app is great that really gives relieve when I have installed it and the second thing is I got a member of the support team "Mica" to assist me with multiple queries and she really helps me with that. Thanks, Mica and Rivo!

Shay Store
United States
3 months using the app
TYDAL replied October 14, 2022

So happy that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 7, 2022

The app is great, and the support from Yuci was also very helpful as well! Would recommend this app for your store!

DualCharge
United States
3 months using the app
TYDAL replied November 8, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

March 11, 2023

Paul was great. Overall this company has been so far the best one in customer support. Will continue trying and refer it to others

Eve Furniture
United States
3 months using the app
TYDAL replied March 12, 2023

It's customers like you who make our work so rewarding. Thank you for using our app and for sharing your positive feedback with us. We're committed to continuing to improve and provide the best possible experience for our users.
Cheers, Kevin

June 21, 2023

This app is amazing! It has all the features I need and more. It's user-friendly and works flawlessly. Plus, the customer service is fantastic. They responded quickly and resolved my issue in no time. Highly recommended!

Flizing
India
3 months using the app
TYDAL replied June 22, 2023

Thank you so much for taking the time to leave us a review! Our team works hard to make sure our apps are user-friendly and has all the features you need. We really appreciate your recommendation and hope you continue to enjoy using our app! - Lea, Rivo Support Manager

January 15, 2023

Fantastic customer service and unbelievably great apps!

Arianne really helped out alot via the chat to get me introduced!

kawaiicove
United Kingdom
3 months using the app
TYDAL replied January 16, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

April 4, 2022

Ottima assistenza! ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀

deelo
Italy
3 months using the app
TYDAL replied April 4, 2022

Grazie per le 5 stelle! 🤩 Ciao, Kevin