TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,563)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

July 2, 2022

5/5 Alex was super friendly and very helpful. Great communication and fast responses. Great customer service

zweimal_neu
Austria
3 months using the app
TYDAL replied July 4, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

November 15, 2022

This app is really great. Helps provide a positive reputation to customers and also a way to get more orders by being able to offer a discount code to customers who give reviews. Support is also very helpful. Must-have for any Shopify store.

Fun Factory Now
United States
3 months using the app
TYDAL replied November 15, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 30, 2023

Really helpful and even provided information and suggestions to my store the top service. I would suggest this app to anyone.

TrendBasmin
United States
3 months using the app
TYDAL replied August 2, 2023

Thank you for the amazing review! We're thrilled that our app was helpful and that our team provided valuable information and suggestions for your store. We appreciate your recommendation, and we can't wait to assist you again in the future.
- Lea & Rivo Team

July 4, 2023

Paul was really helpful setting up our review app. He quickly onboarded us and enabled extra VIP features for our account without request :)

Urbano
Canada
3 months using the app
TYDAL replied July 6, 2023

So glad to hear that our team could help set up the app.😊 It was our pleasure to assist you! Let us know if there's anything else we can do for you. 👍🏼
- Lea & Rivo Team

January 20, 2023

Incredible app and Abbie's support was even better. First time ever I received that level of support. Really great experience. Definitely recommend the App. And with this type of service, you are in very good hands :)

The Elite Labs
United States
3 months using the app
TYDAL replied January 22, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

December 28, 2022

Great customer support, Arianne was very helpful. I would recommend Rivo for their reviews and Pop-ups.

Skin Boost
Netherlands
3 months using the app
TYDAL replied December 29, 2022

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

July 31, 2023

Loved chatting with Arianne. She was quick to respond and very helpful. She clarified some questions and suggested new opportunities. I would definitely chat with them again in case I need more help.

Brook and Tonic
Netherlands
3 months using the app
TYDAL replied August 2, 2023

Thank you for taking the time to leave such a wonderful review! We're glad to hear that our team was able to help and provide clarity to your questions. If there's anything else we can assist you with in the future, please don't hesitate to reach out.😊
- Lea & Rivo Team

May 2, 2023

nothing but a lovely experience using this app. the customer service are straight on it and are willing to assist @Arianne. the app is also great. easy to function and navigate. thank you.

Home Treasures
United Kingdom
3 months using the app
TYDAL replied May 3, 2023

Thank you for sharing your experience with us! We always strive to deliver the best possible experience to our users and appreciate your positive feedback. - Lea, Rivo Support Manager

October 28, 2023

Very good and fast support, thanks a lot for all the help Jel!
She helped me with any questions I had and also gave me some tips about my store.

PresentPoesi
Sweden
3 months using the app
TYDAL replied October 31, 2023

Thank you for your positive feedback! We're thrilled we've provided such prompt and helpful support, along with useful tips for your store. Your satisfaction is our top priority! 🌟👍
- Kevin & Rivo Team

April 17, 2023

Dealing with the rep was very easy. She was patient and explained everything very well. I will be coming back to rivo.

Blackbird Mountain
United States
3 months using the app
TYDAL replied April 18, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟
Best wishes, Kevin