TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,563)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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Without a doubt the friendliest and most empathic customer service agent (Abbie)! Extremely helpful and the app itself is amazing.
Thank you for your kind words! So happy to hear that our team exceeded your expectations! 🙌 We take pride in delivering amazing experiences and having a friendly team. If you need anything else, we're here for you! 💪 - Lea, Rivo Support Manager
Paul made everything a breeze and super simple. 10/10 Customer Service! He repeated my time was patient and understanding.
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Best regards, Kevin
Great experience! Your texting them directly, their fast and know how to put up a conversation. Make sure all your needs is taking care of and let you know any errors or mistakes you have made with your website.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin
Arianne was extremely helpful with my request. I asked her to add starts on the collection and home page, she readily obliged
Thanks so much for taking the time to leave this review! Our team takes pride in providing helpful and responsive support, and I'm glad we were able to meet your expectations. Let us know if there's anything else we can do to help! - Lea, Rivo Support Manager
kind and easy service . I am not finished to install yet, but I think it will work fine. Thank you.
Thanks so much for choosing our app. If you need assistance along the way, just let us know. We're always available to help. Best wishes, Kevin
Can not fault the team @ Rivo! Always super helpful and their apps awesome!
Customer service is beyond expectations!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Pete is the best worker he is an Og and helped me use and discover the app give him a raise and promote him
We're so excited that you are happy with our customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
They not only helped me remove the made by Rivo stuff, but they even gave me some pointers for my store. All of this and it was free!!! Very cool, Very Helpful, Very Fast!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Arianne from Rivo is honestly amazing. She gave me great advice, helped me out with way more than I asked for and was overall super professional and nice to me. She was very engaged and willing to make sure I had everything I needed and more. She definitely needs to move up the ladder. Thank you Arianne!!
- Maya
Thank you so much for taking the time to share your experience! We hope to continue providing you with the best possible service in the future! - Lea, Rivo Support Manager
excellent service by a very kind guy named paul he helped me a lot about my store and my questions i had for him
Thank you so much for sharing your experience with us! Our team takes pride in providing top-notch customer support, and we're happy to see that we met your expectations. Let us know if you need anything else! - Lea, Rivo Support Manager