TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,566)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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Rivo customer service was quick to respond and take care of any issue I had. I can see why their rating is so high. No matter how large or small your business is currently, they are more than willing to help with any issue you may have.
Thanks for the amazing review! 😊 It's awesome to hear that our team was quick to respond and resolve any issues. We genuinely care about our customers and always strive to provide top-notch support. Feel free to reach out anytime if you need assistance. 👍 - Lea, Rivo Support Manager
The customer service was really great. I was able to get so much done in one session. The service rep Abbie was able to get everything I asked of done and it was done quite fast.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Paul was a great supporter makes a good job ♥ i Give him 10 out of 5 stars fast response is very authentic supporter
Your review made our day! 🤩 Thank you so much for the 5 stars and wonderful feedback! Cheers, Kevin
App was super easy to install and enable. Lance helped me to customize the widget and was very useful in the chat! Great app!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer services! We're always striving to top your expectations and love the feedback! Thanks, Kevin
great to have the Rivo for reviews collecting and presenting, Mr Pete provide very helpful suggestions, thanks a lot
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
It was really very nice of Pete! he helped me alot in guiding and modifying my store. heartily appreciate the fast and quick response from you. thanks)
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin
Added this application to my website for product reviews. I love that it's free and seems to be really simple to use and input into the website. Abbie was extremely friendly, and helpful, as well as offered great advice on my website once she removed the Rivo branding from the widget. Absolute perfect customer service and I love how personable they are. Thanks again, Abbie. You're the bomb!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
Haven't really used yet but super easy to set up and awesome fast customer service! Looking forward to seeing how this works for us
We're glad the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us.
Cheers, Kevin
i used the app to create a spot where my customers can leave reviews about their experience with my shop and my products, i needed some help with it and Mr. Lance from customer support helped me and he also gave me some good advices for my website, i had an important element missing from it and he explained me why i need it, also he appreciate my website and he liked it and i am greatful for that, i wish him best of luck and i hope next time if i have a problem to reach him and help me. Thank you!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
I chatted with Jel this afternoon to help me with setting up my Product Reviews. She was brilliant and so helpful. I asked her help on another matter and she helped me solve the problem with no fuss at all. Thanks Rivo! I think you are fab!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin