TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,140)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

November 22, 2022

I am using this app to help me to achieve high customer retention. Abbie is the greatest! She helped me to understand the steps that I needed to take and provided me with very educational articles. I could not have gone through this process without her!

MY BLESSED NEST
United States
8 months using the app
TYDAL replied November 22, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

November 11, 2022

The app is easy to use and the customer service is fantastic. Abbie was a great help, and didn't take her long to help me with my request. Thankyou Abbie

Howlerz Australia
Australia
8 months using the app
TYDAL replied November 14, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

March 10, 2022

Arianne was very helpful and encouraging. Sometimes you just need to be reminded to not give up. Thanks.

QueenOfSpades
United States
8 months using the app
TYDAL replied March 10, 2022

So glad that you love our customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

November 20, 2022

My chat support women was super helpful and I loved the Meme gif used. She also compliments my website which is always nice.

Wittle Fox Den
United States
8 months using the app
TYDAL replied November 21, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

January 30, 2023

The rep was awesome, knowledgable and helpful. I would definitely refer you all to family and friends. Customer service is great!

Chelsea Sherron
United States
8 months using the app
TYDAL replied January 30, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

November 23, 2023

I would recommend this review app to anyone with a business. it's easy to navigate and easy to allow customers to leave reviews. very easy to understand and installing the app was not an issue.

For Your Glory
United States
8 months using the app
TYDAL replied November 28, 2023

So glad you're loving our app! Thanks for recommending us. Keeping things simple and user-friendly is our goal!
- Lea & Rivo Team

February 6, 2023

Pete was really helpful and knowledgeable as well. He gave me a suggestion to improve my shop while helping me install the app. Kudos to the Rivo team for having such a great customer support. Thanks

findershoppers
United States
8 months using the app
TYDAL replied February 6, 2023

Thank you so much for the feedback and 5-Stars! So glad we were able to help with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

December 17, 2022

eccezzionale, uso shopify da diversi anni e non mi era mai cpitato di trovare un customer service cosi professionale ed attivo, hanno risolto ogni problema nel giro di dieci minuti. Inoltre l'app è molto intuitiva e personalizzabile, inoltre è gratuita. Consigliatissimo

CentroDiPsicologiaSole
Italy
8 months using the app
TYDAL replied December 19, 2022

Sei fantastico! ✨ Grazie mille per i complimenti e le belle parole. Siamo così grati ai clienti come te e apprezziamo molto l'utilizzo della nostra app. Se hai bisogno di ulteriore assistenza lungo il percorso, non esitare a farcelo sapere. Qui a Rivo, mantenere i nostri clienti felici è la nostra priorità numero uno. Salute, Kevin

June 3, 2024

super

RenGlans
United Kingdom
18 minutes using the app
TYDAL replied June 4, 2024

Thanks for the positive feedback! We're thrilled you're enjoying our service!
- Kevin & TYDAL Team

April 7, 2023

Jel was amazing! My request was completed, I learned about other Rivo products, and got tips to help my new store. I am happy I am using Rivo and appreciate the great customer service.

When It Rains Shop, LLC
United States
8 months using the app
TYDAL replied April 10, 2023

Thank you for sharing your positive experience with us. We are delighted to hear that we were able to provide you with exceptional service and that your request was completed to your satisfaction. We are also pleased that you had the opportunity to learn about other Rivo products and that we were able to offer some tips to help with your new store. Our team is committed to providing high-quality products and exceptional customer service, and we are thrilled that we were able to exceed your expectations.
Best wishes, Kevin