TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,505)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

September 23, 2024

Sam was super helpful and down to earth! ( my kinda guy ) super easy and seamless!

The Shepard’s Branch
United States
20 days using the app
TYDAL replied September 25, 2024

We're so glad to hear you had a seamless experience and found our team helpful! Thanks for the great feedback! 😊
- Kevin & TYDAL Team

August 20, 2024

Customer service was excellent the guy helped with all his heart<3<3

TitanX
Pakistan
About 2 months using the app
TYDAL replied August 21, 2024

So glad to hear that! Our team always aims to help wholeheartedly. Thanks for your lovely feedback!
- Kevin & TYDAL Team

October 24, 2024

Jamie, is just great. Quick response to the request to remove the branding and was also immediately helped with a CSS code to adjust the padding of the app to fit my webstores settings. 100% recommended.

Elite Feels
Netherlands
About 20 hours using the app
TYDAL replied October 27, 2024

We're glad we could help you customize things just right for your store. Thanks for the recommendation! 😊
- Kevin & TYDAL Team

September 5, 2024

I just downloaded the app and need some time to explore all its features, but it looks like a very intuitive and useful tool. For a free app, it offers a lot of functions that you'd normally have to pay for in others. Sam from the support team was really helpful, quickly answering my questions and resolving any doubts I had.

Feline Flow
Italy
About 6 hours using the app
TYDAL replied September 8, 2024

Great to hear you're diving into the app! We're here to support you as you explore, and we appreciate your kind words about our team. Enjoy all the features! 😊
- Kevin & TYDAL Team

August 28, 2024

It was great! Fast services as well !!

Lunita Beauty
United States
24 days using the app
TYDAL replied August 30, 2024

Thank you! We're thrilled to hear you enjoyed the fast service. We appreciate your feedback and are here whenever you need us!
- Kevin & TYDAL Team

September 18, 2024

free plan is great - cs are helpful if there is a issue too

Good Earth UK
United Kingdom
12 days using the app
TYDAL replied September 19, 2024

Thanks for the feedback! We're glad you're enjoying the free plan and finding our customer support helpful. 😊
- Kevin & TYDAL Team

August 10, 2024

Great customer service! Had a great talk with Sam and he helped a lot. Thanks!

Panicchic
Netherlands
About 1 month using the app
TYDAL replied August 11, 2024

Thanks for the shoutout! We're thrilled our support team could help. Your satisfaction is our top priority! 😊
- Kevin & TYDAL Team

August 25, 2024

- Customer Service was available immediately
- Verification was fast and easy
- The app is easily configurable
- And it's free!?!?

Shoutout to Support:
- Jamie: She is welcoming and very friendly
- Adrian: He helped me out so quickly when I needed assistance with some styling code

The GF Lolly Co.
Australia
1 day using the app
TYDAL replied August 26, 2024

Thank you for the great feedback! We're happy you found our support helpful and the app easy to use. Enjoy the free features, and feel free to reach out anytime! 😊
- Kevin & TYDAL Team

August 25, 2024

Outstanding help from Sam. They responded exceptionally quick to any questions and help that I needed. I highly recommend their service.

Fit Fury Fitness
United States
7 days using the app
TYDAL replied August 27, 2024

Thank you so much for the high praise! We're thrilled to have been able to assist you swiftly. Your recommendation means a lot to us! 😊
- Kevin & TYDAL Team

August 31, 2024

Super easy to use and the dev team are quick to respond to any hiccups! Thanks guys!

MK.IX VIZ
Australia
16 days using the app
TYDAL replied September 2, 2024

Thanks for the shoutout! We're glad you find the app easy to use and our dev team responsive. Here to help anytime!
- Kevin & TYDAL Team