TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,809)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

September 25, 2024

This is a great app and their support is very helpful and quick to respond. The only suggestion I have is to add a feature for customers to add more than one photo in their review.

thickify
Australia
2 days using the app
TYDAL replied September 27, 2024

Thanks for your great feedback and suggestion! We're thrilled you find the app and support helpful. We'll definitely consider your idea for future updates. 😊
- Kevin & TYDAL Team

October 24, 2024

Great tool and the best customer service! Very attentive and really patient. Thanks for the great work guys :)

Mini Moments Label
Australia
3 days using the app
TYDAL replied October 27, 2024

Awesome to hear you’re loving the tool and our customer service! Thanks for the appreciation—we’re here for you anytime! 😊
- Kevin & TYDAL Team

August 25, 2024

awsome app and amazing customer support , solved problem effeciently with patience. A++++

sunfyre.co
Pakistan
Over 1 year using the app
TYDAL replied August 27, 2024

Awesome! Thanks for the A++++ and for highlighting our support team's patience. We're here whenever you need us! 😊
- Kevin & TYDAL Team

October 21, 2024

Customer service is on top and it's free so what are you waiting for?

Open Jewellery
Netherlands
10 days using the app
TYDAL replied October 23, 2024

Thrilled you're loving the service! Thanks for the rave review—why wait indeed? Here whenever you need us! 🌟
- Kevin & TYDAL Team

September 7, 2024

Quick to setup, straight to the point. Works Well

The Nook
United Kingdom
12 days using the app
TYDAL replied September 9, 2024

Thanks for the feedback! We're glad you found the setup quick and the app effective. 😊
- Kevin & TYDAL Team

November 8, 2024

Best customer support experience I've ever had. Jamie was so helpful and even gave me tips on improving my store!!!

Heat Charge
United States
2 days using the app
TYDAL replied November 11, 2024

We're thrilled to hear about your experience! Thank you for the great feedback, and we're glad our tips could help. 😊
- Kevin & TYDAL Team

September 13, 2024

Great app and great support, what more can you expect from a totally free app?

Code Breaker Labs
Australia
26 days using the app
TYDAL replied September 15, 2024

Thanks for the kind words! We're thrilled to exceed expectations, even with our free app. 😊
- Kevin & TYDAL Team

September 3, 2024

Awesome support team. Quick to respond, and helpful with any issues. Appt is simple and easy to use.

My Store
United States
About 1 month using the app
TYDAL replied September 5, 2024

Thrilled to hear that! Thanks for appreciating our support team and finding the app easy to use. 😊
- Kevin & TYDAL Team

November 7, 2024

Sam is so friendly and helped to onboard very fast. Would recommend for sure.

Peek A Bow
United Arab Emirates
6 days using the app
TYDAL replied November 11, 2024

We're thrilled to hear about your smooth onboarding experience! Thanks for recommending us. 😊
- Kevin & TYDAL Team

September 12, 2024

Adrian was of great assistance. He responded very quickly and was super helpful

Neurofit Vitality
South Africa
2 months using the app
TYDAL replied September 15, 2024

Happy to hear that! We aim to provide quick and helpful support every time. Thanks for the feedback! 😊
- Kevin & TYDAL Team