TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,141)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

November 27, 2022

i just downloaded it and was very easy to use - my customer service experience was beyond exceptional!!

Chateau J.
United States
8 months using the app
TYDAL replied November 27, 2022

Thanks so much for choosing our app! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Much appreciated, Kevin

November 25, 2022

This was a really good app. Easy to use and the assistant Lance was very good. He gave me suggestions on my store and helped remove my watermark for FREE!!!!!!

AQUEOUS
United States
8 months using the app
TYDAL replied November 26, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

May 25, 2022

This App is everything !!! Its like a box full of surprises ! Once i added it to my store it was very easy to customize & the quick responding chat was sooo helpful ! Abbie was so quick and to the point , not to mention funny ! Thank you Abbie ! I encourage everyone to add this FREE app ! I cant believe its free ! You will not regret it !

CuddlesCustomPJs
United States
8 months using the app
TYDAL replied May 26, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful that you love our app and customer service. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

February 14, 2023

Arianne was VERY helpful. They provided me with an EXCELLENT service. Thank you again................

Cat & Canine
United Kingdom
8 months using the app
TYDAL replied February 14, 2023

Wonderful! Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin

January 22, 2023

Great free app and really quick response on the chat function. Arianne was particularly helpful and made some great suggestions too. Recommend!

Georgie Rees Artwork
United Kingdom
8 months using the app
TYDAL replied January 22, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

August 23, 2023

So far so good. Just started using it today and there is a lot of options for rewards and pop-ups. Customer Service was great, Jel had gave me a ton of information and even gave me some helpful tips and customization options I didn't know was possible. Highly recommend.

American Okie Clothing
United States
8 months using the app
TYDAL replied August 25, 2023

Thank you for the fantastic review! 😊 We're thrilled to hear that you're loving our app. Our team is always ready to assist! We're glad they were able to provide you with tons of useful information and tips. Thank you for the recommendation!
- Lea & Rivo Team

January 30, 2023

Very good customer service from Arianne. App works pretty great. Very good customer service from Arianne. App works pretty great.

MoaPrints
Colombia
7 months using the app
December 12, 2022

Arianne helped me with verifying the store. Once this was done, she gave me a useful tip and also was very helpful in general. You can tell that she cares~

Tingle-Stationary
Netherlands
7 months using the app
TYDAL replied December 12, 2022

Your review means the world to us! 😍 We are always happy to help in any way we can and are available anytime. If there's anything else we can help you with, just let us know. Thanks, Kevin

January 25, 2023

I requested to have the logo removed as prompted in the app and received immediate communication back from Abbie. She was extremely friendly and helpful - I'm very grateful for your help.

Also, I really like how easy this was to install and setup.

Luster Jewellery NZ
New Zealand
7 months using the app
TYDAL replied January 25, 2023

We're so happy that you like our app and services! 🤩 We're always available if you need anything at all. Cheers, Kevin

November 26, 2022

Very great customer service, and a good app in general. Very glad to have come across them. Will continue to work with them.

Dog Emporium
United States
7 months using the app
TYDAL replied November 27, 2022

Your positive feedback and 5-Star review are very much appreciated! ✨ Thanks, Kevin