TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,141)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

May 12, 2022

I've originally tried to use three different apps to add to my store to be able to receive reviews. NONE of them were as easy and simple as this one! The set-up was very easy with just the click of a button! I love the fast and great quality service I received through verifying my store! Betty was AMAZING! The customer service was great! I literally have zero complaints. The communication was great and fast! The experience didn't feel spammy or like there was a bot (which I love). If I could rate 10 stars I definitely would!

TheeSkinChateau
United States
7 months using the app
TYDAL replied May 12, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and kind words. Much appreciated, Kevin

August 29, 2023

I had a issue Arianne solved immediately. Since we just started our business, it is very helpful to be able to use basic functions for free while it is small. Thank you for providing a great APP!

Taste of Japan
United States
7 months using the app
TYDAL replied September 3, 2023

Thanks for the awesome review! So glad our team could address your issue promptly. It's awesome to know that our free features are helping your business. We appreciate your support and kind words! 🙏
- Lea & Rivo Team

July 18, 2023

Very Helpful!

RIK MOI
United Kingdom
7 months using the app
TYDAL replied July 20, 2023

Thanks for the kind words! 😊 We're delighted to hear that our team was able to assist you. If you ever need anything else, feel free to reach out! 👍🏼
- Lea & Rivo Team

December 12, 2023

Arianne was very helpful and nice.

tosmartforyou
Germany
7 months using the app
TYDAL replied December 20, 2023

Thank you for your great review! We're super happy to hear you had a helpful and friendly experience!
- Lea & Rivo Team

July 24, 2022

Maria was super helpful and even gave me a GREAT tip to improve my site! I'm loving Rivo and their customer service.

Kitcheneez Mixes & More!
United States
7 months using the app
TYDAL replied July 25, 2022

Awesome! Thanks so much for the 5-star review and feedback! 🤩 Best regards, Kevin

July 12, 2023

Customer service is top notch, they really go above and beyond to help and unlock extra features. Thumbs up, you can't go wrong with this module!

Coffee Quest
Romania
7 months using the app
TYDAL replied July 14, 2023

That's amazing to hear! 😊 Our team strives to go the extra mile to assist our customers and we're glad you love our features! Thanks for the recommendation! 🎉
- Lea & Rivo Team

January 18, 2023

Wow, so amazing and really kind! Jel was awesome! She went above and beyond and even gave me useful tips!

Ciara Bella Lashes
United States
7 months using the app
TYDAL replied January 18, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

February 25, 2023

So far this app is really useful. I have yet to explore many of the other features it offers. But it works great so far. Customer service is exceptional! They are there to help whenever needed. I spoke with Jel and she was very helpful. She enabled some extra free features for me and I can't wait to try them out. The best part of this app is that is it totally free!! Thank You RIVO!!

Deleley, Live Life!
United States
7 months using the app
TYDAL replied February 27, 2023

Your satisfaction is our top priority, and we're glad to hear that our app is working well for you. If there's anything we can do to improve your experience, please don't hesitate to let us know.
All the best, Kevin

April 7, 2022

Abbie was great, whilst I was waiting for her to help me she provided me with other app advice. 5 stars

Lydy
Australia
7 months using the app
TYDAL replied April 7, 2022

Thank you so much for your kinds words and 5-stars! 🤩 Much appreciated, Kevin

October 25, 2022

je remercie abbie , car elle m'a aidé exactement là où j'en avais besoin.
efficace et à l'écoute je remercie encore abbie

Nashopp89
France
7 months using the app
TYDAL replied October 25, 2022

Formidable! Nous sommes toujours là pour vous aider et nous sommes très reconnaissants d'utiliser notre application ! 🎉 Si nous pouvons faire autre chose pour vous aider, faites-le nous savoir. Très apprécié, Kévin