TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,566)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

Edited February 6, 2023

This hot trendy app has generated so many customers for my business with their personalizable ad options! I had the best customer service experience with Paul, who was incredible and offered me things I didn't even know I wanted! I highly recommend to anyone trying to start a business. Texas, USA

The Clearance Rack
United States
2 months using the app
TYDAL replied February 6, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

August 18, 2023

i would recommend this app for anyone easy to setup nice people to get ahold of to get help when your stuck on something and they stay the whole time until the problem is solved

Jackscrazycrew
United States
2 months using the app
TYDAL replied August 22, 2023

Thank you so much for sharing your awesome review! We're thrilled to hear that our app was easy to set up and that our team was there for you every step of the way. 🙌We really appreciate your support and recommendation!
- Lea & Rivo Team

May 20, 2023

After downloading and uninstalling 3+ confusing product review apps; I saw Rivo and thought "well, my email popups are rivo.. I'll try their reviews!'

Not only is their review system/app 10x easier then competitors, but even the support given to FREE users is really premium. I was quickly assisted and treated like a VIP when I asked a question, Pete went OVER THE TOP.. Thank you so much you guys!

Raine’s Beauty Collective
Canada
2 months using the app
TYDAL replied May 22, 2023

Thank you so much for sharing your experience with us! We're so happy to hear how much you enjoyed using our app. We believe in providing the best possible service to all our customers. Thanks again for your kind words and for choosing Rivo! - Lea, Rivo Support Manager

February 16, 2023

Thank you Pete! Lovely work. Your customer service is on point ! KEEP IT UP. Thank you for following me and growing my business

Miss Haute X Intimates
South Africa
2 months using the app
TYDAL replied February 19, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed. 🙌 All the best, Kevin

April 28, 2023

The best app to use for product reviews Abbie helped me with all of my needs and even gave me some tips and tricks for my website I definitely recommend asking for Abbie.

L3 Distributions
United States
2 months using the app
TYDAL replied May 1, 2023

Thank you for your kind review! So happy to hear that Abbie could assist you and provide you with valuable tips for your website. We hope you continue to find success using our app! - Lea, Rivo Support Manager

Edited December 4, 2023

I love this app!! I m happy that Abbie helped me. Thank you for helping me. Abbie is nice guy. Great Service. Have a nice day!

Sparkle Create Jewelry
United States
2 months using the app
TYDAL replied March 18, 2022

Glad you are loving our app! Thank you so much for the 5-Star review. 🌟 Best regards, Kevin

March 25, 2023

Abbie was wonderful and helpful! Easily set up everything I needed and gave me some free features! App is easy to use and navigate as well!

Mama Bears Workshop
Canada
2 months using the app
TYDAL replied March 26, 2023

We're glad that you're finding our app easy to use and efficient. Thank you for your positive feedback and 5-star review! It means a lot to us!
All the best, Kevin

March 13, 2023

Great Customer service very kind and helpful thank you i appreciate being assisted by someone who was patient

Drippin Diamonds Designs
United States
2 months using the app
TYDAL replied March 13, 2023

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for sharing the your feedback!
Much appreciated, Kevin

November 11, 2022

Great service, fast and efficient support, thank you. It's very refreshing to have to receive support like this

Great Family Gift Shop
United Kingdom
2 months using the app
TYDAL replied November 11, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

December 13, 2022

Theresa was extremely helpful in updating my account. I hope that the next time I chat , I get her on the chat. She is very knowledgeable.

Wild Orchid Candle Company
United States
2 months using the app
TYDAL replied December 13, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin