TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,566)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

January 18, 2023

Amazing customer service! Jel went above and beyond to help me! Thank you! so much for all of your help!

Kefi Kids
United States
2 months using the app
TYDAL replied January 18, 2023

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 29, 2023

Wonderful app, I like it. Easy to use, user friendly with very good customer service. One of the best apps.

Modern Landscape Lighting
United States
2 months using the app
TYDAL replied March 29, 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌
All the best, Kevin

May 26, 2023

Had someone by the name of Jel today, really helpful in guiding me for the first time through the 3 apps they have available for completely FREE!

iUpLight
United Kingdom
2 months using the app
TYDAL replied May 29, 2023

Thank you for the review! I'm glad to hear that our team was able to help you navigate our apps. We appreciate your support and hope to assist you again in the future! - Lea, Rivo Support Manager

November 28, 2022

Gran aplicación para las reseñas de tus productos y gran atención al cliente. Me ha atendido Therese, y estoy muy contento con su trato.

Agustito
Spain
2 months using the app
TYDAL replied November 28, 2022

¡Me alegro de que te guste nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

July 30, 2022

Love how the product reviews look on the products page. Glad it has automated follow up reviews on orders as well. Very easy to also add to my JSON-LD snippets. Bonus future feature would be allowing custom number of days to trigger review email.

BarkTasticPaws
United States
2 months using the app
TYDAL replied August 2, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

April 18, 2022

superbe contact et relations avec Betty, très efficace.... j espère qu'elle est aussi belle je le pense, bien à vous et aider nous à vendre

thierrybesnard35
France
2 months using the app
TYDAL replied April 18, 2022

Vos aimables paroles signifient le monde pour nous! Merci beaucoup pour les commentaires positifs et la critique 5 étoiles! 🤩 Bien à vous, Kévin

March 30, 2023

Paul was very helpful and informative, gave me all the information I needed with a professional and kind attitude.

Optimus EA
United States
2 months using the app
TYDAL replied March 30, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Thanks, Kevin

October 17, 2023

nice application , good costumer service

Shopella Deals
United States
2 months using the app
TYDAL replied October 20, 2023

Thanks so much for your kind words! We're really glad you enjoyed our app and found our customer service helpful. 😊
- Lea & Rivo Team

December 18, 2022

Very nice reviews app. Customer support is very good special thanks to Arianne! Hightly recommended who is looking for more reviews!

Trashbin.store
Finland
2 months using the app
TYDAL replied December 19, 2022

We are so glad you are happy with our app and service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉 Cheers, Kevin

August 1, 2023

First I was confused how to use but after understood the game I discover how easy it is. The customer service team is helpful and more than enough especially Jel. I highly recommend.

WiFa Jewelry
Israel
2 months using the app
TYDAL replied August 4, 2023

Thanks a lot for your review! We're thrilled to hear that you found our app easy to use! Our team is always here to lend a hand. We appreciate the recommendation!
- Lea & Rivo Team