TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,138)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

January 2, 2023

amazing app. customer rep was nice and fast to the point. got things done in minutes. I highly recommend this app.

MysteryPanda
United States
7 months using the app
TYDAL replied January 3, 2023

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 If there's anything else we can do, just let us know. All the best, Kevin

Edited March 10, 2024

really helpful on the chat feature and was able to help me import reviews from another store. Quick to respond.
app is east to use and install on the website

Wattle Lane Designs
Australia
7 months using the app
TYDAL replied August 14, 2023

Thanks for the awesome review! We're glad to hear that our app was easy to use. We appreciate your kind words and Our team is always here to assist you.
- Lea & Rivo Team

May 11, 2022

Great service as always and very helpful I highly recommend use of the app. In fact I am also using the loyalty rewards app

Pink Cactus Trading Company
United States
7 months using the app
TYDAL replied May 11, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

February 11, 2023

I had a great experience with Paul at Rivo! He was swift and easily made me feel like royalty with his help and kindness! Would definitely recommend him!

Sunny Side
United States
7 months using the app
TYDAL replied February 12, 2023

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

July 12, 2022

I used this app to add to my current store, Betty was a fantastic help made it very quick and simple process. Thanks Betty and Rivo looking forward to using this app!

Holistic Crystal
United Kingdom
7 months using the app
TYDAL replied July 12, 2022

Thanks for the 5-Star review! We greatly appreciate you using the app and are so glad that you are happy with our customer services. 🙂 All the best, Kevin

May 9, 2023

Just installed, so I can't say yet how everything works.
However the support I got from Paul today was very helpful, super fast response and good suggestions.
Thank you ❤️✅

dreamoments.com
Israel
7 months using the app
TYDAL replied May 10, 2023

Thank you so much for sharing your experience with us! So glad to hear that Paul was able to help you out and provide great support. We hope you enjoy using our app. Don't hesitate to reach out if you need any further assistance! - Lea, Rivo Support Manager

February 5, 2023

This app is very useful and have great support. has a lot of great features. the best part, its completely free

McKLauer's Gift Shop
United States
7 months using the app
TYDAL replied February 5, 2023

So glad you are happy with our app and support! 🙌 Thank you for the wonderful review! Cheers, Kevin

March 25, 2023

I have to say the support i received today by Jel from Rivo was second to none, Jel was working immediately for me and also made a few very welcomed suggestions that would benefit my site. I actually feel like i want to use more Rivo products. Jel if you get to read this review please know i am very grateful for your help and hope to chat again soon with more Rivo products being installed

Tor's Children's Wear
United Kingdom
7 months using the app
TYDAL replied March 26, 2023

Thank you for taking the time to share your positive experience with us. We are thrilled that we were able to provide you with exceptional support and that you found our suggestions helpful in benefiting your site. Here at Rivo, we take pride in providing excellent customer service and quality products. We are delighted to hear that you are considering using more of our products, and we look forward to assisting you with any future needs.
Best wishes, Kevin

November 28, 2022

I really enjoyed the service I had with Abbie, I highly recommend this app, I haven't had much time to test it yet, but everything is working perfectly

Kirsche Calçados
Brazil
7 months using the app
TYDAL replied November 28, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🎉 All the best, Kevin

June 23, 2022

super la conseillère ma aider et répondu a toutes mes questions merci belle équipes a très bientôt.

Sara mastoura
France
7 months using the app
TYDAL replied June 24, 2022

Merci beaucoup pour l'avis 5 étoiles! 🌟 Si vous avez d'autres questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter. Bravo, Kévin