TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.
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Micat was very kind and helped me out to solve my issues very fast. Thank you very much Micat
We're thrilled to hear you had a great experience with us. Thanks for sharing your feedback!
- Lea & Rivo Team
Paul was my chat agent and he was very thorough, helpful, insightful and kind. I enjoyed and benefited from my conversation with him.
We strive to provide exceptional customer support, and we're glad to hear that we were able to assist you in a timely and knowledgeable manner. Thank you for taking the time to share your feedback with us!
Much appreciated, Kevin
Abbie was amazing at response time and went above and beyond to help me with this App. Highly recommend. The customer service couldn't get any better than it already is. Thank you so much, Abbie! :)
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
GREAT support!!!!!
So happy you found our support helpful! We're always here to give you a hand if you need it. Thanks for the review.
- Lea & Rivo Team
Arianne and Pete responds really quick, helps to solve the beginning problems together. Great support, highly recommended !
We are so pleased that you are happy with our customer service. Thank you so much for leaving a 5-star review and recommending us to the community! All the best, Kevin
I love this ap, the virtual assistants have always been super helpful too, telling me about other free products which might be suitable for me, I also love that its free to use as I'm a start up & then when you start gathering more revenue you can upgrade to extra features - I think this is a very clever marketing strategy & I will be upgrading to extra features as soon as I can - well done
Thanks for your kind words! Happy to hear you're finding our app useful. We'll keep doing our best to support our valued merchants.
- Lea & Rivo Team
Abbie was absolutely awesome in helping me remove the branding of the app on my store and even took the time to give me some pointers for improvement. Excellent service and support!
Thank you so much for your feedback! We're glad that you found our service and support to be excellent. Please don't hesitate to reach out if you need anything else in the future. - Lea, Rivo Support Manager
I have not used the app yet but Abbie was amazing with helping me get started. Super fast at response, and also really easy to talk to. Such great service!
We appreciate you choosing our app! Thank you so much for the 5-star review! 🙌 We're so excited to be part of your business growth and success! Feel free to let us know if you have any further questions or experience issues along the way. Best wishes, Kevin
Very helpful and outstanding customer service hope it works out. I would recommend this app and the product review is great.
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
spoke to paul on the side chat 10/10 love the energy love the helpfulness. i'm really tired too but it was straightforward and i didn't hate it . thank you!!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin