TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,567)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

June 4, 2023

Super Service, schnell und hilfsbereit. Mit extra angepassten Videoaufnahmen die zur Erklärung speziell aufgenommen werden. Nur zu empfehlen!!!
Darüber hinaus lässt sich auch mit dem Kostenlosen Plan nahezu alles anpassen.

anatomedic
Germany
2 months using the app
TYDAL replied June 5, 2023

Vielen Dank für Ihre freundliche Bewertung! Wir freuen uns zu hören, dass Sie unseren Service als schnell, hilfsbereit und zuvorkommend empfunden haben. Wir sind stolz darauf, personalisierte In-App-Funktionen bereitzustellen. Wir freuen uns über Ihre Unterstützung und Empfehlung! - Lea, Rivo Support Manager

January 14, 2023

The app is easy to use and set up and the support I received from Mica was top notch! I hope to grow our UCG and reviews with this app.

Dad Squad
United States
2 months using the app
TYDAL replied January 16, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

March 15, 2023

After installing the app, Abbie was very helpful in helping me set it up for my store. It was a very pleasant experience.

Luna Gen-X
United States
2 months using the app
TYDAL replied March 15, 2023

We appreciate your business and are grateful that you've chosen our app for your store. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

April 11, 2023

Easy to use and easy to set up, and also Jel (customer service agent) was very kind and to the point.
Thanks for the great app and fast customer service.

Sultan Apparels
United States
2 months using the app
TYDAL replied April 11, 2023

At RIvo, we strive to provide our customers with a top-notch experience, and we're thrilled to know that we've achieved that goal for you. If you have any further questions or feedback, please don't hesitate to contact us.
Best regards, Kevin

May 13, 2023

Sehr guter Custom Support, ohne diesen wäre ich wahrscheinlich nicht weit gekommen. Sehr freundlich und Hilfreich. Ich kann die app weiterempfehlen.

Tornado Shaker
Germany
2 months using the app
TYDAL replied May 16, 2023

Vielen Dank für Ihre Bewertung! Ich freue mich zu hören, dass unser Support-Team Ihnen helfen konnte und dass Sie mit unserer App zufrieden sind. Vielen Dank für Ihre Empfehlung! - Lea, Rivo Support Manager

January 24, 2023

Great customer service, had a good experience, really helpful and found some things to add to my store all thanks to Abbie. Glad I came across this today!

HeadsetOn
United Kingdom
2 months using the app
TYDAL replied January 24, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

December 17, 2022

Simple and quick to edit. I just downloaded that app to my store, and i must say, that this is very easy to install, and I like that everything is free here and the support is very nice!

Redhours
Germany
2 months using the app
TYDAL replied December 19, 2022

We're so glad you like our app so far! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

May 7, 2022

I've just installed the app. It looks great and a lot of customization is possible. I had some additional questions. Lance answered me a few seconds after I opened the chat and he took the time to answer me. A great app with a great customer service. And that for free...

0031 Shop
Netherlands
2 months using the app
TYDAL replied May 9, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

Edited December 15, 2022

Great app! and awesome that its free for real!! so its nothing else to say than, go download this shit! cus its dope!

and the support girl.... just awesome :) respectful and presise. i told her i was death tired after a long day @ work, and she totally respected that. it made my evening a bit brighter, cause it does when someone smiles at you.. i believed she smiled on the other side ;)

themonkey.no
Norway
2 months using the app
TYDAL replied December 19, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

January 2, 2023

Great help and very quick response. I am happy I did not have to wait very long, I don't like chat service, but this one was different. The tech was efficient and knew what they had to do and very friendly response. I would recommend rivo services

Mahogani City
United States
About 2 months using the app
TYDAL replied January 2, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin