TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,138)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

Edited December 13, 2022

Pete was very accommodating in helping me set up this app, and got back very quickly! Thanks for your help!!

WovenFaith
United States
7 months using the app
TYDAL replied December 13, 2022

Thank you so much for the feedback and 5-Stars! We're so glad we were able to help you with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

October 25, 2023

Jel was very responsive and so helpfull in the support, thank you so much !

FezCopperShop
Morocco
7 months using the app
TYDAL replied October 31, 2023

Thank you for taking the time to share your experience! We're delighted to have provided exceptional support. Your feedback is valued, and we're here to assist anytime. Cheers to more seamless interactions! 😊🌟
- Kevin & Rivo Team

June 15, 2022

Betty was amazing, she helped me with the Rivo App! She was very kind! thankyou so much for your help! The App is very good and im happy to use it.

Saunella
Germany
7 months using the app
TYDAL replied June 15, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

April 30, 2024

Mir wurde sehr prompt und zielführend bei der Einrichtung geholfen (in Englisch zwar, aber das machte nichts).
Die guten Reviews hatten mich dazu ermutigt den Chat zu benutzen, und ich war nicht enttäuscht. Danke, Sam.

DR. FREIA HÜNIG Vegane Naturkosmetik
Germany
About 1 hour using the app
TYDAL replied May 1, 2024

Wir freuen uns, dass Sie unseren Support schnell und effektiv fanden! Wir schätzen Ihr Vertrauen und sind immer für Sie da, wenn Sie Hilfe brauchen. Vielen Dank!
- Kevin & TYDAL-Team

September 26, 2023

Excellent customer service by Pete

Bazzaro
United Arab Emirates
7 months using the app
TYDAL replied September 29, 2023

Thank you for your kind words! We take pride in providing top-notch customer service. We appreciate your feedback and value your business!
- Lea & Rivo Team

December 11, 2022

Thanks for you're Help !
You're app is really good and intuitive !!!!!
Can you add the automatic translation ?

Carlita Jewels
France
7 months using the app
TYDAL replied December 12, 2022

Thanks for leaving feedback! Your review is essential in helping us improve the app, and I have sent over your feature request to our product team. If there's anything else you want to add, just let us know. Best regards, Kevin

October 26, 2022

Abbie was quick to respond to questions and very very helpful. I give her 5 stars for service. She is awesome

indestructible clothing company
United States
7 months using the app
TYDAL replied October 27, 2022

Awesome! Thank you so much for the positive 5-star review! 🙌 Cheers, Kevin

June 26, 2023

Super Fast, Super Efficient Service.
These Apps will be an asset to my store.
I Highly recommend Rivo.

Java Gypsy
Australia
7 months using the app
TYDAL replied June 28, 2023

Thanks for the review! 🙌 Our team works hard to provide fast and efficient service. It's great to know that our app has been an asset to your store. We really appreciate your recommendation! 💯 - Lea, Rivo Support Manager

April 19, 2023

Paul was amazing in helping me figure things out and verifying my account, I enjoyed working with him! I highly recommend rivo and all of their apps as well, they are free to use to start out with and very much worth it compared to the competitors!

WrightsWittyWares
United States
7 months using the app
TYDAL replied April 20, 2023

Thank you for sharing your positive experience with Paul and Rivo! We're thrilled to hear that our apps are worth it and we appreciate your recommendation. - Lea, Rivo Support Manager

August 15, 2023

helpful great went out his way polite got my query fixed and gave good sound advice pleasure to chat to

Yebo online
United Kingdom
7 months using the app
TYDAL replied August 18, 2023

Thanks so much for your kind review! 🙌 We're glad we could be of help and go the extra mile to fix your concern. It was a genuine pleasure chatting with you! Let us know if there's anything else we can help with.
- Lea & Rivo Team