TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,567)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

May 5, 2023

Wow. The customer service is top-notch! Everything is easy to customize and then when you need to talk to someone, they go above and beyond to ensure a satisfactory conclusion. At least, Jel did. She was amazing. Highly recommend. 10 out of 5 stars.

Bluestone Prairie Media
Canada
About 2 months using the app
TYDAL replied May 8, 2023

Thank you so much for your amazing feedback! It is our goal to provide you with top-notch support. We appreciate your kind recommendation! - Lea, Rivo Support Manager

December 8, 2022

I was looking at various options for product reviews and I came across rivo which not only happens to be exclusively free but also with great customer support and a super creative way to monetise something that is essential in any store 2023 onwards. Thank you Rivo. We need more businesses like you.

Maison Gaviria
Colombia
About 2 months using the app
TYDAL replied December 8, 2022

So pleased that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

June 29, 2023

Very quick, I got an answer before I could go to even do something else, along with the support I received, it was very professional, easy and quick.

Valentime Streetwear
Australia
About 2 months using the app
TYDAL replied July 3, 2023

Thanks for the kind review! Happy to hear you had a great experience with our support. Making things easy and quick is what we aim for. Thanks a lot for sharing your feedback! 😊
- Lea, Rivo Support Manager

January 14, 2023

My experience with rivio's apps have been great so far! Very Simple to use and thoughtfully arranged! The customer support team is what you'd hope to be the standard everywhere, they're truly great! So attentive, the effort to help is so encouraging, especially when trying to start or grow a new or existing business, thank you guys so so much, i'm grateful!

trnsndntl ☆ t r u t h ™
United States
About 2 months using the app
TYDAL replied January 16, 2023

We're so happy to see that you had a great experience with our apps! We're always striving to help you and your business succeed! Cheers, Kevin

June 21, 2022

Great app. Quick and professional customer service. Highly recommended... :-) Very happy customer...

My Outlet Store
United Kingdom
About 2 months using the app
TYDAL replied June 21, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Much appreciated, Kevin

February 23, 2023

Was a very helpfull customer service rep named Arianne who helped me with my problem. She was very polite and very vast with the help!

Anastro
Netherlands
About 2 months using the app
TYDAL replied February 23, 2023

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊
Cheers, Kevin

April 21, 2022

The service team is awesome, quick to respond and very helpful. I dealt with Lance and was only a pleasure. The app is also easy to use, integrates well and does what it says

baobabestore
South Africa
About 2 months using the app
TYDAL replied April 21, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

January 17, 2023

quickly responded and took care of my questions with ease. Great customer service!! Responded quickly and made sure i knew how to further contact if any other questions or issues came about.

Hidden Trinkets
United States
About 2 months using the app
TYDAL replied January 17, 2023

Wonderful! 🙌 Thanks so much for using our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

September 18, 2023

they help me to let my store Look better

Angry Wild
United Arab Emirates
About 2 months using the app
TYDAL replied September 19, 2023

Thank you for your kind words! We're glad we could assist you in making your store look better. It's always our pleasure to help!
- Lea & Rivo Team

April 25, 2023

App comodissima facile da usare , l' assistente di nome Jel è stata fantastica ed utilissima nel suo supporto nei miei confronti

Frullatore portatile SpecialJuice
Italy
About 2 months using the app
TYDAL replied April 27, 2023

Siamo così felici di ricevere la tua recensione positiva! È bello sapere che la nostra app è comoda e facile da usare. Siamo particolarmente lieti che Jel sia stato in grado di darti un supporto fantastico! Grazie per aver dedicato del tempo per condividere la tua esperienza con noi! - Lea, Rivo Support Manager