TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,138)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

October 31, 2022

Die Abwicklung zum entfernen des Brandings für die product reviews ging sehr schnell. Mica konnte mir innerhalb von Minuten weiterhelfen und hat somit sehr gut Arbeit geleistet. Der Kundenservice ist eine 10/10

jakkalclo
Germany
6 months using the app
TYDAL replied October 31, 2022

Wir freuen uns sehr, dass Sie mit unserem Kundenservice zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

January 14, 2023

Kevin Was good love it so far.. Can't wait to explore. Good Job to the team that develop this app. Review and the pop ups is great feature to use.

MK Smith's Shop
Canada
6 months using the app
TYDAL replied January 16, 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 3, 2023

Great service.Jel was extremely sweet, quick and helpful with what I needed and incredibly took care of it.
I would love to chat with her again. I will not hesitate contacting her if I need something.

dealngo
United Kingdom
6 months using the app
TYDAL replied July 6, 2023

So glad you had a fantastic experience with our team! We'd be happy to help you out again in the future 👍 Don't hesitate to reach out to us if you ever need help with anything! 😊
- Lea & Rivo Team

October 10, 2022

Just installed the app, was speaking with Arianne via chat. Very fast communication, offered more than what I was looking for. I would 100% recommend this app!

Designs By Jia
United States
6 months using the app
TYDAL replied October 10, 2022

We love helping businesses like yours and truly appreciate you installing our app! 🚀 Thank you so much for the positive feedback and for recommending us to the Shopify community! Cheers, Kevin

May 18, 2023

nice Jel support
nice Jel support
nice Jel support
nice Jel support
nice Jel support
nice Jel support

BrassDesign
United States
6 months using the app
TYDAL replied May 19, 2023

Thank you so much for your kind words! We do agree that Jel's amazing! If you have any specific feedback on our app once you get a chance to use it, please let us know! We're always looking to make improvements and provide the best possible experience for our customers.

Thank you again for your review, and have a great day! Cheers, Lea

March 29, 2023

Great customer service & easy to set up! Fast replies when wanting to remove the branding & set up priority email, thanks to Pete! Recomend this app!!

Shop Femme Fatale
Australia
6 months using the app
TYDAL replied March 29, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others.
Much appreciated, Kevin

June 17, 2024

Bis jetzt eine tolle Erfahrung und ein sehr netter Support. Kann ich bis dato empfehlen!

Flieger Artenschutz
Germany
About 1 hour using the app
TYDAL replied June 19, 2024

Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Wir freuen uns, dass Sie mit unserer App und unserem Support viel Spaß hatten. Ihre Empfehlung bedeutet uns sehr viel!
– Kevin & TYDAL-Team

December 2, 2022

verry quick and helpfull support that also added extra options to my account, verry greatfull. Thank you.

Cavaar Luxury
Netherlands
6 months using the app
TYDAL replied December 4, 2022

Awesome! Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin

April 7, 2023

Paul was so nice and fast he helpped me remove the water mark under the reviews app super nice Top tier support !

Exclusive Studios
United States
6 months using the app
TYDAL replied April 7, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

April 24, 2023

Amazing customer service! Haven't had a chance to review the app yet but I will Asa soon as possible.

DETAILER'S CHOICE, INC.
United States
6 months using the app
TYDAL replied April 25, 2023

Thank you for the kind words! We're glad to hear you had a great experience. Please feel free to reach out anytime - we're here to help! - Lea, Rivo Support Manager