TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
Refine
-
By rating
eine sehr gute app die vorallem gratis ist. besonders der service hat mir sehr geholfen. das verifizieren ging auch sehr schnell.
kann ich nur weiterempfehlen
Du bist so wunderbar! 🎉Vielen Dank für die positive Bewertung und dass Sie uns der Shopify-Community weiterempfehlen! Wenn Sie jemals etwas brauchen, sind wir immer für Sie da! Tschüss, Kevin
muy buen servicio al cliente y muy amables, me empezaron a seguir en instagram y todo jajajajajj :))
Su revisión de 5 estrellas y comentarios positivos significan mucho para nosotros. Nos complace saber que estamos satisfaciendo sus necesidades y brindándole una excelente experiencia.
Saludos, Kevin
An amazing app and totally free. Costumer service very very fast and very helpful. The app very easy to use and professional made.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin
Arianne was so nice and she completely helped me out. She also gave me some extra pointers that I hadn't thought of. I recommend this app to anyone that needs customer reviews about their products.
Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Cheers, Kevin
Would 100% recommend! Great, speedy support from Arianne in sorting branding and she provided me with some additional guidance on settings elsewhere on my site!
We are so happy that you like our support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin
I recently had the pleasure of using Rivo and I must say it was an absolutely fantastic experience. From start to finish, the level of service I received was exceptional, leaving me completely satisfied and impressed, & thank you Jel for your assistance.
Thank you so much for taking the time to leave this review! We're thrilled to hear that you had a great experience with our team. We always strive to provide exceptional service to all our customers. Thanks again for your kind words and we hope to have the pleasure of serving you again soon! - Lea, Rivo Support Manager
I recently had an excellent experience with the customer service team at Rivo . They were very helpful, friendly, and professional in addressing my questions and concerns.
The customer service representative I spoke with was knowledgeable and able to provide me with clear and concise answers to all of my questions. They were also very patient and understanding, and they took the time to make sure I was satisfied with their response.
In addition, the customer service team was able to resolve my issue quickly and efficiently. They provided me with a solution that exceeded my expectations, and I was very impressed with the level of service and support they provided.
Overall, I am extremely satisfied with the customer service I received from Rivo. I would highly recommend their services to anyone looking for high-quality and professional customer support.
What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for sharing positive words about us. If any questions come up or if we can help along the way, please don't hesitate to let us know. 🙌 All the best, Kevin
Abbie was amazing. She helped me with exactly what I needed within a minute. Impressive. She also went above and beyond with a few things she didn't have to, nor did I expect but I am very grateful, and I can't wait to recommend them to my fellow business friends!
Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything we can do to improve your experience, please don't hesitate to reach out.
Best regards, Kevin
Pete was a lot of help with removing the branding and even answered a few extra questions I had about app functions. He did everything right and knew all the answers.
I love the app but would like a couple additional features that I feel would be helpful. But I see you may come out with them on updates in the future, so I will be patient. I was trying to get reviews from customers before I found this app so it was a pleasant surprise that it will be so easy now without me manually doing things to get them.
We're happy to hear that we were able to assist you with removing the branding and answered your additional questions in a knowledgeable and helpful manner. We appreciate your feedback on the features that you would like to see in our app, and we're always looking for ways to improve our product. We're glad to know that you've found our app to be a helpful tool for obtaining customer reviews, and we hope that our future updates will continue to meet your needs.
Best regards, Kevin
Very good experience. i used it since 15 days. customer support is also very good. Thanks to Rivo...
Thank you so much for your kind words! We're glad to hear you're enjoying your experience with us and appreciate your feedback. We're always here to provide excellent customer support, so please don't hesitate to reach out if you need anything. - Lea, Rivo Support Manager