TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,137)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

January 12, 2023

Mica was super helpful when installing the App. She showed me step by step how to set it up and on top of that, she gave me some really helpful suggestions on how to make my website even better.

The Jolly Horse
Sweden
6 months using the app
TYDAL replied January 16, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

January 15, 2024

Arianne help me today and was very care and respond my question. Love this app!

Raymar Artful
United States
6 months using the app
TYDAL replied January 17, 2024

Thanks for your positive review! We're thrilled we could help and respond to your questions with care. So happy to hear you love our app!
- Kevin & Rivo Team

May 10, 2023

Paul was great, very informative, and quick. So far, I am enjoying the apps and glad that he mentioned the loyalty app because that is exactly what I was looking for initially.

Noemy Caldwell The Fit Frenchie Mama
United States
6 months using the app
TYDAL replied May 11, 2023

Thank you so much for leaving us a review! It's great to hear that you're enjoying the apps and that Paul was able to suggest the Rivo Loyalty app you were looking for. We're glad to have you as one of our satisfied customers! - Lea, Rivo Support Manager

October 29, 2022

I have just installed the app and was looking around how to set it up, all the questions i had were replied within seconds from the app support ( Theresa ) she was very kind at walked me through everything i was confused about. very happy with this app and their support.

Lancastra
Germany
6 months using the app
TYDAL replied October 31, 2022

Wonderful! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

August 31, 2023

Enjoying using Rivo. We use multiple Rivo apps, pop up and reviews. Easy to use and get set up. Great customer service and advice.

King Arthur Auto Parts
United States
6 months using the app
TYDAL replied September 3, 2023

Thanks for the amazing review 👍 We're thrilled you enjoy using our app and finding it easy to set up! Your kind words mean the world to us. Our team is here to help if you ever need any assistance.
- Lea & Rivo Team

May 19, 2023

Abbie was so helpful and exceeded all of my expectations. I'm really impressed with this app and with the customer service.

Ben & Bry
United States
6 months using the app
TYDAL replied May 22, 2023

Thank you so much for your kind words! It means a lot to hear our team was able to provide you with the help you needed. We look forward to continuing to support your business with our app in the future! - Lea, Rivo Support Manager

December 19, 2022

Great support from Arianne, app is easy to use and 100% would definitely recommend this to other stores too

beautebountymy
Malaysia
6 months using the app
TYDAL replied December 19, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

January 10, 2023

Rivo has been great so far! Customer service rep Jel has been super helpful. Happy to keep using Rivo for my Shopify store.

TOSS IT!
United States
6 months using the app
TYDAL replied January 10, 2023

Thank you for the 5-Star review! Your positive feedback means everything to us, and we're glad that you feel we're on the right track! 🙌 Much appreciated, Kevin

March 24, 2023

Great service while chatting with Abbie, love the app, easy to use and a lot of funtionalities. totally recommend it.

Popcard
France
6 months using the app
TYDAL replied March 26, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!
All the best, Kevin

April 10, 2023

Good experience so far. The app is easy to set up and provides many customization options. Pete from the customer service team was very helpful and quick to answer my questions.

Atiwo Designs
United States
6 months using the app
TYDAL replied April 10, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin