TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,137)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.
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Customer service was great! I had Paul who was super responsive and eager to help. Paul helped me out and was able to answer my questions.
We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. If there's anything else we can do, just let us know.
Best regards, Kevin
They are Very Quick. Answered my questions! They also sent my some guides to help my store separate from my questions
Thank you for the 5-star review! We strive to deliver quick and informative assistance to our customers. If you have any more questions or need further assistance, please feel free to reach out. - Kevin
Excellent features as well as customer service
This app works well and is free. Plus their customer support team is awesome. Paul helped very quickly, politely and helped me with questions I didnt even know I had yet!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
5 Stars Paul was amazing, you have a customer for life. Thank you Rivo. Cant wait to reccomend to all of my business friends
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Great app for reviews and good customer support as well.
Thanks a ton for your kind words! 😊 We're thrilled you're enjoying the app and finding our support helpful. We appreciate your feedback!
- Lea & Rivo Team
Always a pleasure to speak with rivo customer service representatives, I believe they go above and beyond to help your business and you personally. They are kind as well as very fast at responding.
Thanks for the amazing feedback! We're thrilled that our team have been able to exceed your expectations. 😊 we're always ready to help you and your business. We appreciate your kind words! ✨ - Lea, Rivo Support Manager
This app is very good, and the support via chat is very helpful and prompt. I had a good experience with Arianne. Thank you for the quick work and support."
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Much appreciated, Kevin
Amazing 5 Star Service!! Customer service is amazing at any time of the day. Thank you Paul for the amazing customer service support. I love this App and reviews look beautiful on my page. Highly recommend!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! 😃 Much appreciated, Kevin
Abbie was amazing as always and helped me find this app after we concluded that there wasn't currently a free way to integrate the rewards app to incentivize my customers to leave reviews, and I am still a very small very new business. I do like the app, but I can tell it's in it's infancy. There aren't quite enough branding options available, unlike the rewards app which looks seamless on my store. And of course I would have liked integration with the 2 apps. No brainer there. I'll stick with it though. It's still way better than the native Shopify review app, and you can NOT beat Rivo's customer service! Thanks again Abbie!
We truly appreciate you using our app and are so grateful for your thoughtful feedback and positive review! If any questions come up or if we can help along the way, just let us know. Our team here at Rivo will be pleased to assist you. All the best, Kevin