TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,812)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

November 6, 2024

Super awesome app! Easy to work with and the customer service is exceptional! Thank you!

Derma Edge
United States
5 days using the app
TYDAL replied November 8, 2024

Thanks for the awesome review! We're so glad you find our app easy to use and our customer service exceptional. 😊
- Kevin & TYDAL Team

October 13, 2024

Needed a little help getting my reviews to import and Sam was very kind to help me : )

Anima
United States
2 days using the app
TYDAL replied October 14, 2024

Thanks for your review! We're glad we could help with your reviews import. Reach out anytime you need more assistance! 😊
- Kevin & TYDAL Team

November 20, 2024

Amazing App and Incredible Support!

I’ve been using the TYDAL Reviews app on my Shopify website, and I couldn’t be happier! It’s a fantastic free app for managing product reviews, and it integrates seamlessly with my site.

What truly stood out was the exceptional support I received. I requested the branding on the TYDAL widget to be removed, and Jamie from their team assisted me. She was amazing—quick, professional, and incredibly helpful! Jamie even went above and beyond by suggesting changes to enhance the overall look and feel of my website and provided detailed guides, all free of charge.

This level of customer service is rare and deeply appreciated. TYDAL Reviews is not just a great tool for reviews; it’s backed by a team that genuinely cares about their users. Highly recommend this app to anyone looking to boost their Shopify store’s credibility and aesthetics.

Joomi
South Africa
About 2 hours using the app
TYDAL replied November 21, 2024

Thanks for the great review! We're thrilled you're happy with TYDAL Reviews and our support team's effort to enhance your site. We appreciate your recommendation and are here to support your Shopify store's success! 😊
- Kevin & TYDAL Team

September 1, 2024

Set up was simple and straight-forward. Integration with Shopify looks clean. My one interaction with customer service was fast and professional. All good so far.

Big Pup Co.
United States
About 19 hours using the app
TYDAL replied September 2, 2024

Thanks for your feedback! We're glad the setup and integration went smoothly and that our customer service impressed. Here to help anytime you need!
- Kevin & TYDAL Team

October 3, 2024

So far my experience has been great. I can’t speak for how the app works as of yet for my customers, but my personal involvement with their customer service was speedy, helpful, and effective. Adrian went above and beyond even giving me more than I was inquiring about in the first place. You have to love a company that gives you more without even asking! Thanks TYDAL ⭐️

Green Witch Herbals
Canada
About 5 hours using the app
TYDAL replied October 7, 2024

Thrilled to hear about your positive experience with our team! We always strive to exceed expectations. Thanks for choosing TYDAL! ⭐️
- Kevin & TYDAL Team

October 1, 2024

they have good customer services, highly recommend it

Gynojoy
Kenya
13 days using the app
TYDAL replied October 2, 2024

Thanks for the recommendation and compliment on our customer service! We're glad you're happy with our support. 😊
- Kevin & TYDAL Team

October 10, 2024

Sam was very helpful and gave me free of charge advice about improving my website.

Polina Urvantseva gallery
Sweden
8 days using the app
TYDAL replied October 14, 2024

Thanks for your feedback! We're happy to help and glad you found our advice useful. Here whenever you need more tips! 😊
- Kevin & TYDAL Team

Edited November 12, 2024

Great customer service. I was looked after 100% and thank you.

Force of Habit Barbell Company
Canada
3 months using the app
TYDAL replied September 8, 2024

Thanks for your feedback! We're glad you experienced great service—our team is always here to help! 😊
- Kevin & TYDAL Team

October 23, 2024

User friendly and easy to navigate

OCE
United States
15 days using the app
TYDAL replied October 27, 2024

Great to hear you find it user-friendly and easy to navigate! Thanks for the feedback! 😊
- Kevin & TYDAL Team

October 13, 2024

Sam was so helpful and our communication was so clear and simple. appreciate his help.

DiroLoja
Portugal
5 days using the app
TYDAL replied October 15, 2024

Thanks for your review! We're glad to hear our communication was clear and helpful. Always here if you need more support! 😊
- Kevin & TYDAL Team