TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,137)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

August 18, 2023

I haven't used the product a whole lot yet, but so far my experience have been great, as it seems to include most features one would want, but the best part is the customer support, as they where a great help. They helped with whatever question I had and also gave me some tips on the store as a whole. I had a great experience!

Showercap
Sweden
6 months using the app
TYDAL replied August 22, 2023

Thank you so much for sharing your experience with our app! We're thrilled to hear that you're enjoying it so far. Our team is always here to assist you with any questions or concerns. We're so glad you had a great experience, and we're here for you whenever you need us.
- Lea & Rivo Team

January 7, 2023

Mica was amazing throughout the whole process of helping me. Even went beyond her duties to helpfully point out a few tweaks I could make on my store. 10/10 would recommend

U_AP
United States
6 months using the app
TYDAL replied January 8, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

January 27, 2023

The service at Rivo is always great with no waiting time. I certainly would recommend it! I now utilise two of their products and am very happy with the results.

Threaded Earth
Australia
6 months using the app
TYDAL replied January 30, 2023

We're so excited that our apps have provided great results for your store! 🚀 Thanks so much for the positive feedback and review! All the best, Kevin

April 7, 2023

Muy agradable y muy resolutiva, me atendieron perfectamente y me ayudaron en todo.
Fue muy positivo para mi tienda on line
Gracias

YuyeD
Spain
6 months using the app
TYDAL replied April 9, 2023

Brindar un excelente servicio al cliente es una de nuestras principales prioridades, por lo que es gratificante saber que nuestros esfuerzos valieron la pena. Si tiene más necesidades o preguntas, no dude en comunicarse con nosotros.
Saludos, Kevin

November 9, 2022

Aplicación muy útil y servicio técnico muy profesional especialmente Abbie. Muy recomendable para cualquier tipo de tiendas

Only Deals Boutique
Spain
6 months using the app
TYDAL replied November 9, 2022

Maravilloso, ¡muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! 🤩 Todo lo mejor, Kevin

November 21, 2022

I'm so pleased with the added service provided using the Rivo Product Review app. I needed help and Abbie went above and beyond to help me and even dropped a few gems! My site has that finishing touch now.

Wellington Baby Clothing
United States
6 months using the app
TYDAL replied November 21, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

October 21, 2023

We connected with Pete on Support Team for assistance. He is really professional at his work and helped us to make things better. Extremely satisfied with support provided by Pete :)

Revoral
India
6 months using the app
TYDAL replied October 23, 2023

So happy to hear that our team could help out! We always strive to make things better. Thanks for your kind words! 😊
- Lea & Rivo Team

April 19, 2023

they have great support and a great platform to be able to add valuable reviews for your website. thank you for the help setting up and the support

RawGemShop
United States
6 months using the app
TYDAL replied April 19, 2023

We're committed to providing our customers with the best possible support and user experience, so it's great to see that we've hit the mark. If you have any further feedback or suggestions for us, please don't hesitate to let us know.
Thanks, Kevin

January 7, 2023

I would definitely recommend the app mainly because of the customer service I've received from Paul which is one of your team members. The service is top tier and Paul is amazing. The responses were quick, and my experience was by no means frustrating. Paul mastered the product knowledge of the company and this I know by his offerings and his response. Thanks alot. Much appreciated!

Global Value Collections
United States
6 months using the app
TYDAL replied January 8, 2023

We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for recommending us! 🌟 All the best, Kevin

May 1, 2023

Great service so far! :) Thanks guys for helping me set it up! I have the product reviews app and it works great so far.

sapwoodcandleco
Australia
6 months using the app
TYDAL replied May 1, 2023

Thank you so much for your review, it means a lot to us! We're glad to see that the product reviews app is working great for you so far. If you have any questions or need any further assistance, please don't hesitate to reach out. - Lea, Rivo Support Manager