TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,137)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

December 21, 2023

Mica did a great job helping me. Thank you Mica for being very supportive and there to help. Your works will take you along way in life. God Bless!

STELLAR
United States
6 months using the app
TYDAL replied December 27, 2023

Thanks for your kind words! We're always here to help and support you. Wishing you all the best for your business!
- Lea & Rivo Team

September 8, 2023

Mica went above and beyond what I expected, very knowledgeable and super nice. Thank you.

MyMangaMugs
United Kingdom
6 months using the app
TYDAL replied September 13, 2023

Thank you for your feedback! We're glad our team went above and beyond your expectations. It was our pleasure to be of assistance!
- Lea & Rivo Team

September 13, 2023

Jel was more than helpful. Quick responses and went above and beyond to help me. I have been putting off adding reviews to my site for months but now I know there is such useful help available I will finish the set up today with Rivo. 100% recommend!

Saska Jewellery
United Kingdom
6 months using the app
TYDAL replied September 15, 2023

Thank you so much for your kind words! We're thrilled that we could assist you and help complete your site setup. We appreciate your recommendation! Let us know if you need further assistance.
- Lea & Rivo Team

January 6, 2024

good service thanks

Dripking Nederland
Netherlands
6 months using the app
TYDAL replied January 12, 2024

Thank you so much for your feedback! We're really happy you enjoyed our service!
- Lea & Rivo Team

November 3, 2023

Jel was quick and answered my questions with ease. Also went above and beyond by giving me extra pointers for my website I did not know I could do since I am still new to Shopify! Ten out of ten would reccomend

Luxury Gift Galore
United States
6 months using the app
TYDAL replied November 6, 2023

Thrilled to hear our team could offer you quick and helpful support, along with extra tips for your Shopify journey! Thanks for the perfect score and recommendation. We're here whenever you need us!
- Kevin & Rivo Team

December 14, 2022

Arianne gav mig den bäst tänkbara servicen! Jag är mycket nöjd med kundservicen och skulle varmt rekommendera den till andra! Tack så mycket :)

LifeStyles
Sweden
6 months using the app
TYDAL replied December 14, 2022

Vi är så glada att du är nöjd med vår kundservice. 🤩 Tack så mycket för 5-stjärnorna! Om det finns något mer vi kan göra på vägen, tveka inte att meddela oss. Allt gott, Kevin

October 17, 2022

This app is the truth. However, customer service is top-notch. I believe the quality of the product is in customer service. I was looking for a good review app and we found it. Customizable to your store is a huge plus.

Flourish Beauti Shop
United States
6 months using the app
TYDAL replied October 17, 2022

Wonderful! We are always here to help, and super excited that you like our app and support! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

January 30, 2023

Rivo is an amazing app that every store needs to have to capture users' reviews. The app is simple to install and use. To cap it up, customer service especially by Abbie is top notch and second to none. Abbie over-delivers with very simple and clear communication. I recommend Rivo app with =out any reservation. Bravo Abbie.

alnutrien
Canada
6 months using the app
TYDAL replied January 31, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

June 4, 2023

What a true gem! Paul was the most helpful; made me feel like a VIP! He really took care of this novice and I really appreciated it!

Rue Market
United States
6 months using the app
TYDAL replied June 5, 2023

Thank you so much for your review! As a team, it's always our goal to go above and beyond to make our customers feel valued. We appreciate your business and look forward to serving you again soon! - Lea, Rivo Support Manager

November 27, 2022

Yaci is of great help! I'm really stunned by her support. She goes beyond what's required whenever she could to provide help and support. Thumbs up :)

Legend of Beauty
United States
6 months using the app
TYDAL replied November 27, 2022

We're so glad that you are happy with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin